Quintera Perry
Conroe,TX
Summary
Caring Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families, and colleagues. Forward-thinking teacher experienced working in educational settings. Focused on building connections with students to strengthen engagement and help students reach full potential. Knowledgeable about planning projects to diversify instruction, immerse students in subject material, and promote continuous skill-building. Compassionate Teacher skilled at introducing new technologies into classrooms and improving student engagement, learning and academic performance. Committed to closely monitoring progress and proactively adjusting strategies for long-term student success. Proactive and bilingual Customer Service Administrator with over four years of expertise in establishing key relationships with peers, upper management and clients. Looking to bring successful background in assisting top-level customers and build upon said company's services and market share. Reliable and punctual Food Handler with methodical, organized nature and superior work ethic. Well-versed in opening and closing processes, running and maintaining kitchen equipment and keeping work areas clean and sanitized. Brings four years of experience in food service.
Overview
4
4
years of professional experience
Work History
Teacher
Kids r here
Conroe , TX
07.2023 - 10.2023
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Used videos, lectures and moderated discussions to engage students during class.
- Maintained a safe and orderly learning environment for all students.
- Understood and followed oral and written directions.
- Planned and completed group projects, working smoothly with others.
Food Handler
Sonic
Conroe , TX
12.2022 - 03.2023
- Distributed food to waiters and waitresses to serve customers.
- Worked in fast-paced, ever-changing environment.
- Prepared workstations with ingredients and tools to increase efficiency.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Cleaned utensils, dishes and glasses for customer use.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Re-stocked, organized and arranged service and food stations.
Curbside Shopper
H-E-B Grocery
Conroe , TX
08.2022 - 10.2022
- Secured and stored items until customer pickup.
- Provided excellent customer service when interacting with shoppers in person or on the phone.
- Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
- Asked store associates for help locating missing products.
- Assisted teammates with daily tasks during peak periods.
- Checked expiration dates on items prior to placing them in customer's cart and bag.
Food Handler
ICE PARADISE
Conroe , TX
02.2020 - 04.2022
- Worked in fast-paced, ever-changing environment.
- Cleaned and sanitized utensils, dishes or silverware.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Prepared workstations with ingredients and tools to increase efficiency.
- Cleaned utensils, dishes and glasses for customer use.
- Swept floors in kitchen area at end of shift before closing up shop for the night.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Re-stocked, organized and arranged service and food stations.
- Followed recipes and customer requests to prepare meals.
- Stocked supplies such as food items, beverages and paper goods.
- Followed health and safety standards for proper food handling techniques.
Cashier
McDonald's Fast Food Restaurant
Conroe , TX
05.2021 - 11.2021
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked closely with front-end staff to assist customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed customer payments quickly and returned exact change and receipts.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers promptly and responded to questions.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
Server
IHOP
Conroe , TX
11.2020 - 01.2021
- Maintained records of transactions made during shift as required by law or company policy.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Trained new employees to perform duties.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stocked service areas with supplies during slow periods.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Prepared checks, itemizing total meal costs and taxes.
Hostess
IHOP
Conroe , TX
10.2020 - 11.2020
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Informed patrons of establishment specials and promotions.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Stocked server areas with supplies before, during and after shifts.
- Handled cash payments and reconciled daily transactions accurately.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Inspected dining and serving areas for cleanliness and proper setup.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Spoke with patrons to drive satisfaction with food and service.
- Resolved any customer complaints or issues quickly and professionally.
- Verified reservations and wait times with customers.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Education
High School Diploma -
Conroe High School
Conroe, TX05-2023
Skills
- Curriculum Implementation
- Classroom Instruction
- Student Engagement
- Group Instruction
- Child Development
- Portioning
- Ingredient Preparation
- Food Preparation
- Safe Food Handling
- Allergy Understanding
- Opening and Closing Procedures
- Equipment Sanitation
- Food Assembly
- Recipe Preparation
- Ingredient Inspection
- Proper Food Temperatures
- Proper Storage and Preservation
- Drawer Balancing
- ID Verification
- POS Systems
- Customer Service
- Customer Assistance
- Cash Handling
- Payment Processing
- Cash Register Operation
- Order Packaging
- Order Verification
- Written and Verbal Communication
- Cleaning and Sanitizing
- Food Running
- Supply Restocking
- Food Inspection
- Table Bussing
- Table Setting
- Beverage Preparation
- Guest Engagement
- Point of Sale (POS) System Operations
- Menu Knowledge
- Food Safety Understanding
- Menu Memorization
- Guest Seating
- High-Volume Dining
- POS Operation
- Food Station Setup
- Positive and Professional
Timeline
Teacher
Kids r here
07.2023 - 10.2023
Food Handler
Sonic
12.2022 - 03.2023
Curbside Shopper
H-E-B Grocery
08.2022 - 10.2022
Cashier
McDonald's Fast Food Restaurant
05.2021 - 11.2021
Server
IHOP
11.2020 - 01.2021
Hostess
IHOP
10.2020 - 11.2020
Food Handler
ICE PARADISE
02.2020 - 04.2022
High School Diploma -
Conroe High School
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