Quintin Milton
East Orange
Summary
Dynamic and results-driven professional with a proven track record at Eataly, excelling in customer service and visual merchandising. Skilled in damage assessment and windshield repair, I thrive in high-pressure environments, ensuring safety compliance and enhancing customer satisfaction through effective communication and teamwork. Committed to delivering exceptional results and exceeding expectations.
Overview
3
3
years of professional experience
Work History
Sales Associate
Eataly
12.2024 - Current
- Assisted customers with product selections, enhancing overall shopping experience.
- Maintained visual merchandising standards, ensuring displays were attractive and aligned with brand guidelines.
- Processed transactions efficiently using POS systems, minimizing wait times for customers.
- Provided knowledgeable recommendations on Italian cuisine and specialty products to drive sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Processed customer transactions efficiently using point-of-sale systems.
- Proven ability to learn quickly and adapt to new situations.
Windshield Repair Technician
Auto Glass Mobile
06.2022 - 07.2024
- Ensured safety compliance with thorough inspections of repaired windshields, confirming secure installations.
- Enhanced team productivity by efficiently scheduling appointments and managing daily work orders.
- Reduced service time by quickly diagnosing windshield damage and determining appropriate repair techniques.
- Delivered outstanding customer experiences by exceeding expectations through punctual repair completion and follow-up support when needed.
Restaurant Team Member
Shake Shack
03.2022 - 06.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
Undergraduate - Criminal Justice
Kean University
Union, NJEast Orange Campus High
East Orange, NJ06.2022
Skills
- Cleanliness and organization
- Vehicle inspection
- Hand-eye coordination
- Safety standards compliance
- Stress tolerance
- Damage assessment
- Adhesive application
- Chip repair proficiency
- Auto glass repair
- Windshield replacement
- Safety procedures
- Customer service
Timeline
Sales Associate
Eataly
12.2024 - Current
Windshield Repair Technician
Auto Glass Mobile
06.2022 - 07.2024
Restaurant Team Member
Shake Shack
03.2022 - 06.2022
Undergraduate - Criminal Justice
Kean University
East Orange Campus High
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