Leslie Perez
Target
3
Years of experience
Driven Store Associate with a proven track record at Zurchers, enhancing customer satisfaction through exceptional service and maintaining high standards of store cleanliness. Demonstrated expertise in cash handling accuracy and fostering positive customer engagements. Excelled in teamwork, contributing to a supportive work environment and meeting sales goals through effective communication and organizational skills. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Work History
Sales Associate
2 Months- Assisted customers with product selection, questions, and purchase decisions.
- Replenished merchandise and maintained organized, shoppable displays.
- Resolved routine customer concerns with professionalism and product knowledge.
- Supported store cleanliness, recovery, and visual merchandising standards.
- Collaborated with team members to ensure smooth daily store operations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored customers for signs of security concerns and escalated issues to management.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored inventory levels and flagged low-stock items for restocking.
Store Associate
8 Months- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Located merchandise across various stores to address customer needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma
Skills
Customer Service
Customer Assistance
Cash Handling Accuracy
Attention to Detail Focus
Organization
Active listening techniques
Store Cleanliness Maintenance
Organizational Skills Development
Patience and empathy demonstration
Friendly and Helpful
Honest and Dependable
Positive Customer Engagement
Store Organization
Inventory and Stocking
Strong Communication and Interpersonal Skills
Safety and Cleanliness Standards
Cash Register Operation
Store Opening and Closing
Customer service
Teamwork and collaboration
Problem-solving skills
Time management
Listening skills
Multi-tasking strength
Excellent people skills
Reliable and punctual
Exceptional customer service
Relationship building
Cash handling
Money handling
Flexible schedule
Verbal/written communication
Cash register operation
Stocking and receiving
Payment processing
Friendly and outgoing
Customer engagement
Merchandising
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Associate
Target
11.2024 - 01.2025Read More
Store Associate
Zurchers
08.2022 - 04.2023Read More
Kearns High School
High School Diploma
Read More