Quintin R. Bailey M.Ed/CAGS
Counselor
Valdese,United
Summary
Compassionate and ethical professional with experience in Social Services, Human Services and Deaf Education with demonstrated knowledge, skills and abilities gained through 20 years of on-the-job training. Passionately serving clients/customers facing serious disruptions or dysfunction to life and helping build coping skills and support systems. Culturally sensitive proven to quickly develop trust and rapport with patients.
Overview
38
38
years of professional experience
14
14
years of post-secondary education
Work History
NC Works Contractor
ROSS INNOVATIVE EMPLOYMENT SOLUTIONS
St. Clair, MI
11.2022 - Current
- Responsible for case management for designated WIOA customers, including mandated caseload numbers.
- eligibility determination, and delivery of required services.
- follow-up to meet performance measures. Update individual action plans as needed to facilitate successful job placement for customers.
Group Facilitator/Case Manager Supervisor
The SPARC Foundation
Asheville, NC
09.2019 - 07.2022
- Facilitator of a State approved 26-week program for Domestic Violence offenders
VR Counselor/Deaf Caseload Supervisor
Division Vocational Rehabilitation Services
Morganton, NC
09.2018 - 03.2019
- Primary duties were to provide rehabilitation services to eligible Deaf individuals within Gastonia, Catawba, Lincolnton, Alexander and Iredell counties
- Services included determining his/her eligibility, assist individuals with disabilities in becoming suitably employed.
Administrative Assistant
North Carolina School For The Deaf
Morganton, NC
09.2017 - 09.2018
- Answered Director Office calls, via telephone/VP lines.
- Coordinated appointments, managed meetings and council meetings.
- Maintained Director calendar and off campus appointments.
School Adjustment Counselor
WillieRoss School for the Deaf
Longmeadow, MA
10.2015 - 06.2017
- Developed IEP goals, facilitated groups, and 1:1 counseling
- Conducted psychoeducational assessments to identify areas of academic and behavioral strengths and weaknesses and recommend modifications to improve learning and behavior.
Residential Counselor
American School for the Deaf
West Hartford , CT.
01.2012 - 06.2017
- Responsible for the supervision of emotionally/behaviorally disordered hearing-impaired students during the weekend
- Supported residents in coping with emotions and fears through one-on-one sessions.
Mental Health Counselor
Perception Programs Inc
Willimantic, CT.
02.2009 - 11.2011
- Implementation of treatment plans and case coordinated services.
- Trained in substance abuse, co-occurring disorders and effects of employment and housing issues on mental health.
Qualified Mental Health Specialist/SA/IOP
Insight Human Services
Yadkinville, NC
10.2006 - 12.2008
- Facilitated an Intensive Outpatient Program IOP) and provided individual counseling
- Participated (on call) with mobile crisis services on the weekends
- Provided crisis support and triage via telephone and home visits
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Assistant Dean of Students
American School for the Deaf
West Hartford, CT.
08.2003 - 11.2005
- Assisted in managing the daily operations and implemented systems to ensure day-to-day smooth operations of the PACES residential program
- Supervised 14 Direct Support Professionals ensuring individual program plans were implemented as prescribed
- Established and enforced clear school-wide disciplinary procedures to protect students and staff.
- Coordinated smooth mealtimes and student transitions.
Administrative Assistant to the Director
WillieRoss School for the Deaf
, MA.
08.2001 - 06.2003
- Accountable to the Director of Educational Services, assisting in the overall day-to-day management of the elementary, middle and high school partnership programs
- Substituted as teacher and interpreter, supervised internal suspension, supervision of state testing coverage, attended IEP meetings and provided lunch supervision
Residential Counselor PACES Program
American School For The Deaf
West Hartford, CT.
08.1986 - 08.2001
- Responsible for the direct supervision of emotionally/behaviorally disordered Deaf adolescents during after school hours
- Lead residential meetings and groups effectively as a member of a team.
Textile Supervisor
Goodwill Industries of Springfield
Hartford, CT.
03.1985 - 08.1986
- Sorting and distribution of materials, clothing, and household goods for delivery to area Goodwill Industries retail stores
- Served as the liaison with other service providers (Day programs, Group home managers, hospitals, doctors, and case managers.) working with the clients under my care
Education
Certificate Advanced Graduate Studies (CAGS) - Mental Health Counseling
Cambridge College:
Cambridge, MA 06.2008 - 06.2015
Master in Education - Counseling Psychology
Cambridge College
Cambridge, MA 06.2002 - 06.2005
Bachelor of Science - Human Services
Springfield College
Springfield MA 06.1994 - 12.1997
Skills
Advanced competency in American Sign Language (ASL)Microsoft Office Suite (Word, PowerPoint, Office 365 as well as cloud-based systems (Google Drive)Leadership skillsCoaching and Mentoring
Group activity oversight
Intake interviews
Ship Collector
I enjoy rebuilding model ships
Timeline
NC Works Contractor
ROSS INNOVATIVE EMPLOYMENT SOLUTIONS
11.2022 - Current
Group Facilitator/Case Manager Supervisor
The SPARC Foundation
09.2019 - 07.2022
VR Counselor/Deaf Caseload Supervisor
Division Vocational Rehabilitation Services
09.2018 - 03.2019
Administrative Assistant
North Carolina School For The Deaf
09.2017 - 09.2018
School Adjustment Counselor
WillieRoss School for the Deaf
10.2015 - 06.2017
Residential Counselor
American School for the Deaf
01.2012 - 06.2017
Mental Health Counselor
Perception Programs Inc
02.2009 - 11.2011
Certificate Advanced Graduate Studies (CAGS) - Mental Health Counseling
Cambridge College:
06.2008 - 06.2015
Qualified Mental Health Specialist/SA/IOP
Insight Human Services
10.2006 - 12.2008
Assistant Dean of Students
American School for the Deaf
08.2003 - 11.2005
Master in Education - Counseling Psychology
Cambridge College
06.2002 - 06.2005
Administrative Assistant to the Director
WillieRoss School for the Deaf
08.2001 - 06.2003
Bachelor of Science - Human Services
Springfield College
06.1994 - 12.1997
Residential Counselor PACES Program
American School For The Deaf
08.1986 - 08.2001
Textile Supervisor
Goodwill Industries of Springfield
03.1985 - 08.1986