- Hiking
- Outdoor Recreation
- Stand-up Paddleboarding (SUP)
- Horseback Riding
- Camping
- Photography
- Drawing and Painting
- Music
- Dinosaurs
- Research
- Ornithology
- Phylogeny
- Taxonomy
- Bass Guitar
- Color Guard
- Baritone Saxiphone
Quinton Kerr
BOULDER,CO
Summary
Reliable, customer-focused front desk assistant with experience in hospitality, admissions, and reservation support. Skilled in communication, conflict management, and attention to detail, with a strong record of creating a welcoming experience and keeping daily operations running smoothly.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant CU Museum of Natural History
CU Museum of Natural History
09.2026 - Current
- Greeted visitors and answered questions about exhibits, events, and museum services
- Managed front desk phone calls, emails, and visitor inquiries with accurate, professional communication
- Checked in guests, processed admissions, and supported daily visitor flow at reception
- Scheduled tours and assisted with reservations using office and calendar systems
- Coordinated with staff to resolve visitor concerns and direct guests to appropriate resources
- Supported gift shop and membership transactions while following payment procedures
- Maintained organized front desk materials, forms, and visitor information for quick access
- Updated internal records and shared accurate information with team members to support operations
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Maintained clean and organized front desk areas to uphold polished company image.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Developed and maintained positive relationships with guests for satisfaction.
Front Crew Member
Qdoba Eats
06.2024 - 10.2024
- Prepared customer orders accurately, following menu specifications and portion standards.
- Greeted guests promptly and answered questions about ingredients, toppings, and meal options.
- Assembled bowls, tacos, and entrees with consistent presentation and quality.
- Restocked front line supplies to maintain smooth service during busy periods.
- Maintained clean service areas by wiping stations, sanitizing surfaces, and organizing utensils.
- Coordinated with kitchen staff to ensure timely order flow and accurate handoff.
- Followed food safety procedures to support compliance and protect guest satisfaction.
- Addressed customer concerns promptly and professionally, resolving issues to maintain high levels of satisfaction.
- Promoted seasonal promotions and limited-time offers, driving additional sales revenue for the business.
- Cleaned kitchen area, counters, food preparation areas and utensils.
- Provided amazing customer service by greeting customers and quickly fulfilling orders and requests.
- Maintained high standards of food safety and cleanliness, ensuring compliance with company policies and local regulations.
- Provided support during peak hours, effectively multitasking to handle multiple orders simultaneously while maintaining attention to detail.
- Demonstrated flexibility in scheduling, willingly covering shifts when needed and adapting to changing business needs with ease.
- Assisted guests with product knowledge and promotional information upon request.
- Handled cash transactions accurately, balancing registers at the end of shifts without discrepancies or errors regularly.
- Received positive feedback from customers on numerous occasions, contributing to the establishment''s reputation for excellent service.
Assistant
Sharkeys Cuts for Kids
06.2022 - 08.2022
- Assisted front desk operations, greeting families and managing appointment check-in.
- Scheduled bookings and updated client records with accurate salon software entries.
- Supported stylists by preparing stations and organizing service tools.
- Answered phone inquiries and provided clear information about services and availability.
- Processed transactions and handled retail product sales with accuracy.
- Maintained clean, kid-friendly reception areas and service spaces throughout shifts.
- Coordinated client flow to reduce wait times and improve visit experience.
- Reinforced positive customer service by addressing concerns with professionalism and care.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Education
Bachelor of Science - Evolutionary Biology
University of Colorado Boulder
Boulder05-2030
High School Diploma -
Liberty High School
Colorado Springs05-2026
Skills
- Excellent communication
- Problem-solving skills
- Time management
- Hospitality services
- Attention to detail
- Maintaining cleanliness
- Customer service
- Documentation and recordkeeping
- Conflict management
- Calendar management
- Cultural sensitivity
- Work prioritization
- POS systems
- Data entry
- Front desk oversight
- Guest services
- Front office support
- Credit and cash payments
- Guest accommodations
- Hospitality best practices
- Documentation
Accomplishments
- Color Guard Section Leader for two out of the four years of marching band
- Honor Roll
- Was in the highest ensemble for winds in high school
- Received Senior Shoutout award for band in senior year of highschool
Interests
Senior Band Shout Out
During the final award ceremony my senior year of high school I received one of the two Senior Shout Outs for band out of a graduating class of around 700. This represented my dedication to the arts and my improvement throughout my years in band.
Timeline
Front Desk Assistant CU Museum of Natural History
CU Museum of Natural History
09.2026 - Current
Front Crew Member
Qdoba Eats
06.2024 - 10.2024
Assistant
Sharkeys Cuts for Kids
06.2022 - 08.2022
Bachelor of Science - Evolutionary Biology
University of Colorado Boulder
High School Diploma -
Liberty High School