QUINTORIYA HELLAMS
Mauldin,SC
Summary
Dedicated and compassionate Certified Nursing Assistant with over 2 years of hands-on healthcare experience, combined with proven leadership as a trampoline park manager. Recognized for delivering high-quality patient care, including assisting with daily living activities, medication support, and monitoring resident well-being while maintaining dignity and safety. Demonstrated ability to manage fast-paced environments, supervise staff, resolve customer concerns, and ensure compliance with safety regulations. Strong multitasker with excellent communication skills, known for improving team efficiency, enhancing guest and resident satisfaction, and maintaining organized, safe, and welcoming environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
NHC Healthcare Greenville
Certified Nursing Assistant
04.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Medication Aide
Harmony at Five Forks
03.2025 - Current
- Instructed patients on proper self-administration of medications when applicable.
- Provided education on safe medication practices for family members and caregivers of discharged patients.
- Demonstrated a commitment to customer service by responding promptly and courteously to requests from patients, visitors, physicians and other members of the healthcare team.
Manager
SkyZone
01.2024 - 06.2025
- Managed daily operations for Sky Zone, ensuring efficient and effective service delivery.
- Improved customer satisfaction by implementing new strategies and initiatives, which led to increased positive feedback and repeat business.
- Developed employee skills through coaching, training, and mentorship, enhancing their capabilities and performance.
- Demonstrated strong leadership skills, inspiring and motivating employees to achieve their best.
- Effectively managed budgets and resources, ensuring optimal utilization and cost-effectiveness.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted performance reviews for team members.
- Coached, mentored and trained team members in order to improve their job performance.
CNA
Brookstone Terrace of Simpsonville
07.2024 - 12.2024
- Provided compassionate patient care, ensuring the well-being and comfort of residents.
- Assisted with daily living activities such as bathing, dressing, and toileting, while promoting residents' independence and dignity.
- Offered emotional support to residents, listened to their concerns, and provided a reassuring presence.
Manager
Urban Air Trampoline Park
10.2021 - 04.2024
- Successfully implemented safety procedures, guaranteeing a safe and enjoyable environment for all guests.
- Oversaw daily park activities, ensuring smooth operation and a positive guest experience.
- Effectively resolved customer complaints, maintaining a high level of customer satisfaction.
- Collaborated with the management team to enhance the guest experience and optimize park operations.
- Led a dynamic team, inspiring and motivating staff to achieve park goals and objectives.
- Supervised park equipment maintenance, ensuring its safety and functionality.
- Maintained park cleanliness and order, providing a welcoming and enjoyable atmosphere.
- Ensured guest safety and satisfaction, creating a memorable and positive park experience.
Education
High School Diploma -
Mauldin High
Mauldin, SC05.2024
Skills
- Leadership
- Communication
- Training
- Medication administration
- Customer service
- Caring
- Safety compliance
- Record keeping
- Time management
References
- Kendall Burke, (864) 907-2283 General Manager
- Measha Holmes - (864) 567-6845 Nurse supervisor
- Susan Lady - (864) 906 3367
Certification
Certified Nursing Assistant
Timeline
NHC Healthcare Greenville
Certified Nursing Assistant
04.2026 - Current
Medication Aide
Harmony at Five Forks
03.2025 - Current
CNA
Brookstone Terrace of Simpsonville
07.2024 - 12.2024
Manager
SkyZone
01.2024 - 06.2025
Manager
Urban Air Trampoline Park
10.2021 - 04.2024
High School Diploma -
Mauldin High