Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Area Supervisor
American Pool Enterprises Inc.
05.2022 - 09.2023
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Conducted routine inspections to check quality and compliance with established specifications.
Planned sequence of operations and established schedule.
Processed orders and issued documentation.
Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Submitted reports to senior management to aid in business decision-making and planning.
Lifeguard
American Pool Enterprises Inc.
05.2019 - 09.2019
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Monitored safety of guests in and around swimming pool.
Attentively monitored swimmers to identify distress.
Responded to emergency situations in a timely, efficient manner.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Education
Bachelor of Hospitality - Hospitality
Wells College
Aurora, NY
05.2025
High School Diploma -
Brentwood Senior High School
Pittsburgh, PA
06.2021
Skills
Continuous Improvements
Quality Control
Sales Tracking
Equipment Inspection
Reporting Skills
Safety Management
Emotional Intelligence
Product Knowledge
Adaptability
Staff Training
Customer Service
Decision Making
Certification
Certified Pool Operator Training - May 5, 2022 - May 15, 2027
Certified CPR/AED Training
Timeline
Area Supervisor
American Pool Enterprises Inc.
05.2022 - 09.2023
Lifeguard
American Pool Enterprises Inc.
05.2019 - 09.2019
Bachelor of Hospitality - Hospitality
Wells College
High School Diploma -
Brentwood Senior High School
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