Summary
Overview
Work History
Education
References
Timeline
Generic
Qunita Jones

Qunita Jones

Houston,TX

Summary

I am currently looking for a full-time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively.

Overview

18
18
years of professional experience

Work History

Merchandiser

Waytogo Merchandising
03.2022 - Current
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Verified products appeared at correct locations in proper quantities.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Updated pricing and signage to complete product displays and educate customers.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.

Merchandiser

Colony Display
08.2017 - 11.2021
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Verified products appeared at correct locations in proper quantities.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Updated pricing and signage to complete product displays and educate customers.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.

Quality Assurance Associate

Sliverbay Seafood
02.2016 - 05.2017
  • Verified raw materials against quality standards and adherence to specifications
  • Complete periodic line checks to determine compliance with product specification
  • Generated daily, weekly, and monthly reports as well as ad-hoc reports when requested
  • Calibrated equipment according to manufacturing standards and customers specifications
  • Analyzed test results and drafted reports detailing findings

Caregiver

Altech Home Health
05.2013 - 12.2015
  • Assist with walking and light exercise
  • Plan and prepare meals, followed by clean-up
  • Monitor food expiration dates, make future meals
  • Make beds and change linens, as needed
  • Light housekeeping to include dusting and vacuuming
  • Assist with bathing, dressing and grooming
  • Laundry and ironing
  • Run errands (pickup prescriptions, dry cleaning)
  • Engage in physical and mental exercises
  • Provide medication reminders
  • Escort on appointments (hair salon, physical therapy, etc.)
  • Escort to religious services or events
  • Maintain calendar and organize mail
  • Engage in activities (games, memory books)
  • Companionship

Cashier

Aramark
08.2014 - 08.2015
  • Greet customers entering the establishment
  • Receive payment by cash, check, credit cards, voucher, or automatic debits
  • Count money in cash drawers to ensure the amounts are correctly accounted for
  • Resolve customers concerns and complaints
  • Maintain clean and orderly checkout areas
  • Compile and maintain non-monetary reports and records
  • Keep periodic balance sheets of amounts and numbers of transactions

Warehouse

Walmart
06.2011 - 03.2013
  • Loading and unloading merchandise
  • Picking and packing store inventory
  • Pull materials against orders
  • Performed quality inspections of incoming and outgoing shipments
  • Complete quality inspection logs daily

Call Specialist

Innovative Consultants
02.2010 - 03.2010
  • Responds to telephone inquiries and complaints using standard scripts and procedures
  • Gathers information, researches/resolves inquiries and logs customer calls
  • Communicates appropriate options for resolution in a timely manner
  • Informs customers about services available and assesses customer needs
  • Provides functional guidance, training and assistance to lower level staff
  • Provides assistance, training and troubleshooting support to lower level staff
  • Schedules work to ensures accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems
  • Prepares standard reports to track workload, response time and quality of input
  • Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness

Cashier

Randall’s
04.2008 - 01.2009

Cashier

Academy
05.2007 - 03.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Diploma -

Jesse Jackson Academy
Houston, TX
05.2003

References

References Upon Request

Timeline

Merchandiser

Waytogo Merchandising
03.2022 - Current

Merchandiser

Colony Display
08.2017 - 11.2021

Quality Assurance Associate

Sliverbay Seafood
02.2016 - 05.2017

Cashier

Aramark
08.2014 - 08.2015

Caregiver

Altech Home Health
05.2013 - 12.2015

Warehouse

Walmart
06.2011 - 03.2013

Call Specialist

Innovative Consultants
02.2010 - 03.2010

Cashier

Randall’s
04.2008 - 01.2009

Cashier

Academy
05.2007 - 03.2008

Diploma -

Jesse Jackson Academy

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