I am currently looking for a full-time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively.
Overview
18
18
years of professional experience
Work History
Merchandiser
Waytogo Merchandising
03.2022 - Current
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Answered customer questions regarding store merchandise, department information, and pricing.
Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
Verified products appeared at correct locations in proper quantities.
Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Updated pricing and signage to complete product displays and educate customers.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Merchandiser
Colony Display
08.2017 - 11.2021
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Answered customer questions regarding store merchandise, department information, and pricing.
Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
Verified products appeared at correct locations in proper quantities.
Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Updated pricing and signage to complete product displays and educate customers.
Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Quality Assurance Associate
Sliverbay Seafood
02.2016 - 05.2017
Verified raw materials against quality standards and adherence to specifications
Complete periodic line checks to determine compliance with product specification
Generated daily, weekly, and monthly reports as well as ad-hoc reports when requested
Calibrated equipment according to manufacturing standards and customers specifications
Analyzed test results and drafted reports detailing findings
Caregiver
Altech Home Health
05.2013 - 12.2015
Assist with walking and light exercise
Plan and prepare meals, followed by clean-up
Monitor food expiration dates, make future meals
Make beds and change linens, as needed
Light housekeeping to include dusting and vacuuming
Assist with bathing, dressing and grooming
Laundry and ironing
Run errands (pickup prescriptions, dry cleaning)
Engage in physical and mental exercises
Provide medication reminders
Escort on appointments (hair salon, physical therapy, etc.)
Escort to religious services or events
Maintain calendar and organize mail
Engage in activities (games, memory books)
Companionship
Cashier
Aramark
08.2014 - 08.2015
Greet customers entering the establishment
Receive payment by cash, check, credit cards, voucher, or automatic debits
Count money in cash drawers to ensure the amounts are correctly accounted for
Resolve customers concerns and complaints
Maintain clean and orderly checkout areas
Compile and maintain non-monetary reports and records
Keep periodic balance sheets of amounts and numbers of transactions
Warehouse
Walmart
06.2011 - 03.2013
Loading and unloading merchandise
Picking and packing store inventory
Pull materials against orders
Performed quality inspections of incoming and outgoing shipments
Complete quality inspection logs daily
Call Specialist
Innovative Consultants
02.2010 - 03.2010
Responds to telephone inquiries and complaints using standard scripts and procedures
Gathers information, researches/resolves inquiries and logs customer calls
Communicates appropriate options for resolution in a timely manner
Informs customers about services available and assesses customer needs
Provides functional guidance, training and assistance to lower level staff
Provides assistance, training and troubleshooting support to lower level staff
Schedules work to ensures accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems
Prepares standard reports to track workload, response time and quality of input
Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness
Cashier
Randall’s
04.2008 - 01.2009
Cashier
Academy
05.2007 - 03.2008
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Built relationships with customers to encourage repeat business.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.