Quron Stewart
Lynchburg,VA
Summary
Dedicated Customer Service Manager with proven skills in staff training, problem resolution, and team motivation. Committed to enhancing customer satisfaction and fostering a positive work environment.
Overview
7
7
years of professional experience
Work History
Customer Service Manager
Food Lion
Lynchburg
07.2021 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Managed customer inquiries and resolved issues efficiently.
- Trained staff on customer service best practices and company policies.
- Fostered a positive work environment by motivating team members consistently.
- Developed schedules to ensure optimal staffing during peak hours.
Cart Attendant
Walmart
Madison Heights, Virginia
05.2019 - 06.2021
- Collected and organized shopping carts throughout the parking lot and store entrance.
- Gathered carts from parking lot and inside store for customer use.
- Assisted customers with loading purchased items into their vehicles.
- Provided assistance with loading purchased items into customer vehicles.
- Ensured cleanliness and orderliness of cart storage areas.
- Provided excellent customer service by greeting shoppers upon arrival.
Education
Heritage High
Lynchburg, VASkills
- Customer relationship management
- Customer service training
- Customer retention strategies
- Staff training
- Staff scheduling
- Problem resolution
- Issue resolution
- Performance metrics
- Team collaboration
Timeline
Customer Service Manager
Food Lion
07.2021 - Current
Cart Attendant
Walmart
05.2019 - 06.2021
Heritage High