Quy Nguyen
Summary
Experienced in developing and implementing operational strategies that enhance workflow efficiency and improve production quality for custom millwork projects. Successfully led a team in managing production schedules, ensuring timely project completion while upholding high craftsmanship standards. Streamlined inventory management processes to reduce material waste and improve cost control for project supplies.
Hardworking professional with proven skills in securing and managing loads and planning optimal routes. Skilled driver with stable history of consistent, safe and efficient deliveries. Team player with service-oriented mindset.
Overview
26
26
years of professional experience
2024
2024
years of post-secondary education
Work History
Owner/Operator
Nails Bar & Spa
Lakeland, Florida
01.2012 - Current
- Developed and implemented operational strategies, enhancing workflow efficiency and improving overall production quality for custom millwork projects.
- Led a team in managing production schedules, ensuring timely completion of projects while maintaining high standards of craftsmanship.
- Streamlined inventory management processes, resulting in reduced material waste and improved cost control for project supplies.
Owner/Operator
Device City
Pinellas Park, FL
01.2015 - 12.2022
- Developed and implemented operational strategies, enhancing workflow efficiency and improving overall production quality for custom millwork projects.
- Led a team in managing production schedules, ensuring timely completion of projects while maintaining high standards of craftsmanship.
- Streamlined inventory management processes, resulting in reduced material waste and improved cost control for project supplies.
Owner/Operator
Fish Bol Sushi
Pinellas Park, FL
01.2015 - 11.2022
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Trained and mentored new employees on operational procedures, fostering a culture of safety and excellence within the team.
Owner/Operator
Tampa Bay Millworks
Pinellas Park, Florida
01.2005 - 12.2011
- Trained and mentored new employees on operational procedures, fostering a culture of safety and excellence within the team.
- Collaborated with clients to understand their vision, translating concepts into detailed project plans and executed projects to their specifications.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Millwork Sales Specialist
Long Custom Millwork
Tampa, Florida
01.2001 - 01.2004
- Developed customized millwork solutions that enhanced customer satisfaction and drove repeat business through tailored consultations.
- Collaborated with design teams to create detailed project specifications, ensuring alignment with client visions and technical requirements.
- Provided expert product knowledge during client interactions, effectively addressing inquiries and increasing overall sales conversions.
- Conducted on-site measurements and assessments, ensuring accurate installations and fostering strong client relationships through reliable service.
- Managed inventory levels, maintaining optimal stock of millwork products to meet demand and prevent supply chain delays.
- Organized trade shows and seminars to showcase different types of millwork products available from the company.
- Advised customers on the best millwork solutions for their applications based on budget and aesthetic requirements.
- Operated forklifts to pick customer orders in bulk areas.
Car Salesperson
AutoWay Nissan of Brandon
Brandon, FL
01.2000 - 12.2000
- Delivered exceptional customer service by actively listening to clients' needs, resulting in increased customer loyalty.
- Demonstrated in-depth knowledge of vehicle features and financing options to effectively educate potential buyers.
- Collaborated with team members to develop promotional strategies that enhanced showroom visibility and engagement.
- Managed the preparation and presentation of vehicles, ensuring they were clean and appealing to prospective buyers.
- Utilized CRM software to track leads and follow up with customers, improving sales conversion rates.
- Conducted vehicle test drives with potential buyers, providing insights that facilitated informed purchasing decisions.
- Developed relationships with potential buyers through phone calls and emails.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Education
Riverview High School
Riverview, FLAssociate of Arts - Business Administration
Hillsborough Community College
Tampa, FL 01.2001 - 12.2004
Skills
- Operational strategy
- Workflow efficiency
- Production management
- Inventory control
- Vendor relations
- Cost management
- Business operations management
- Client relationship management
- Sales negotiation
Languages
Vietnamese
Professional
Timeline
Owner/Operator
Device City
01.2015 - 12.2022
Owner/Operator
Fish Bol Sushi
01.2015 - 11.2022
Owner/Operator
Nails Bar & Spa
01.2012 - Current
Owner/Operator
Tampa Bay Millworks
01.2005 - 12.2011
Millwork Sales Specialist
Long Custom Millwork
01.2001 - 01.2004
Associate of Arts - Business Administration
Hillsborough Community College
01.2001 - 12.2004
Car Salesperson
AutoWay Nissan of Brandon
01.2000 - 12.2000
Riverview High School