Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

QUYEN DO

Thornton,CO

Summary

Experienced RN Case Manager with background in providing high-quality patient care and effective case management. Strengths include strong decision-making skills, efficient coordination of care plans, and effective communication with multidisciplinary teams. Previous work has demonstrated significant impact on improving patient outcomes through the development and implementation of comprehensive care strategies. Compassionate registered nurse with background in emergency and critical care. Skilled in fast-paced environments, prioritizing patient needs and delivering high-quality care. Strong communication abilities ensure effective collaboration with healthcare teams. Improved patient satisfaction through attentive service and advocacy.

Overview

9
9
years of professional experience

Work History

RN Case Manager

Vibra Hospital of Denver
Denver, CO
08.2023 - Current
  • Assesses patient's clinical level of care needs assuring appropriate treatment
  • Works closely with hospital staff and nurse liaison to ensure delivery of quality, cost-appropriate, and service oriented outcomes
  • Initiates discharge planning activity at the time of admission
  • Determines discharge care needs through assessment and interdisciplinary team membership
  • Informs patient/family and review clinical discharge planning options and plan with physician when appropriate
  • Updates insurance clinically to obtain extension of authorization
  • Apply clinical judgment to incorporate strategies designed to reduce risk factors and barriers and address complex health indicators

RN Case Manager

North Suburban Medical Center
Thornton, CO
02.2021 - 08.2023
  • Coordinate services through an interdisciplinary process, which provides clinical, financial, and psycho-social approach
  • Identify patient and family's needs with efficacious and cost effect utilization of resources
  • Assess patients to determine appropriateness of admission, continued hospitalization, clinical resource consumption, and progressive care management
  • Participate in discharge planning at the time of admission, and reassess throughout the course of hospitalization
  • Perform telephonic clinical reviews with claims insurance personal to facilitate reimbursement for the delivery of patient care services
  • Knowledgeable regarding InterQual criteria for utilization review
  • Ensure services performed are reasonable, medically necessary, and delivered in the appropriate setting

Registered Nurse

Mullen Home Little Sisters of the Poor
Denver, CO
11.2016 - 12.2019
  • Administered and documented prescribed medications and treatments accurately and timely in compliance with policies and procedures
  • Daily observation of residents with ability to recognize and report change in status or condition
  • Supervised and followed up on nursing assistants' care and assignments
  • Assessed and evaluated assigned residents daily and reports to relief nurse
  • Participated in the development and carrying out of each resident's plan of care

Registered Nurse

Children's Hospital and Medical Center
Omaha, NE
10.2015 - 09.2016
  • Provided care to premature babies in a Level IV NICU
  • Performed admission, discharge, and transfer of patients
  • Administered treatments and medications
  • Assisted physicians in implementing treatment care plans for premature critical newborns
  • Assisted in diagnostic tests, pre and post-surgical operations, and examinations
  • Cared for the basic needs of infants
  • Formulated nursing plans and evaluated the effectiveness for treatments
  • Offered support to parents and family member and educated on at-home care of newborns

Education

Bachelor of Science - Nursing

Regis University
Denver, CO
05-2015

Skills

  • Discharge planning
  • Care coordination
  • Case Management
  • Utilization review
  • Case evaluation
  • Interpersonal communication
  • Clear patient communication

Certification

Registered Nurse license - Compact

Certification - BLS

Certification - Commission for Case Management

Timeline

RN Case Manager

Vibra Hospital of Denver
08.2023 - Current

RN Case Manager

North Suburban Medical Center
02.2021 - 08.2023

Registered Nurse

Mullen Home Little Sisters of the Poor
11.2016 - 12.2019

Registered Nurse

Children's Hospital and Medical Center
10.2015 - 09.2016

Bachelor of Science - Nursing

Regis University

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