Quynh Nguyen
Morrisville,NC
Summary
Adept Nail Technician with a proven track record at Polish Nails and Wax, known for exceptional customer service and advanced nail art techniques. Enhanced client satisfaction through personalized care and maintaining high hygiene standards. Excelled in team collaboration and training, significantly improving service quality. Renowned for meticulous attention to detail and fostering client loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nail Technician
Polish Nails and Wax
07.2016 - 03.2024
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Communicated effectively with management concerning important customer issues.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Provided training to new nail technicians, ensuring consistent quality of service across team.
Education
Associate In Fine Arts - Music Education
Wake Technical Community College
Raleigh, NC05.2018
Bachelor Of Arts - Linguistic
University of Social Sciences And Humanities
Ho Chi Minh City, Vietnam 05.2011
Skills
- Customer service
- Time management
- Nail art techniques
- Problem-solving skills
- Team collaboration
- Client consultation
- Training and coaching
Certification
Nails license
- Licensed Nail Technician - State Board of Cosmetology.
Languages
Vietnamese
Native or Bilingual
Spanish
Elementary
Timeline
Nail Technician
Polish Nails and Wax
07.2016 - 03.2024
Nails license
- Licensed Nail Technician - State Board of Cosmetology.
Associate In Fine Arts - Music Education
Wake Technical Community College
Bachelor Of Arts - Linguistic
University of Social Sciences And Humanities
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