Quynh Anh Dang
Union City,CA
Summary
Dynamic supervisor with proven expertise in team leadership, inventory management, and customer service excellence. Committed to maintaining food safety standards and optimizing budget oversight to enhance operational efficiency.
Overview
1
1
Language
9
9
years of professional experience
Work History
Supervisor
Panda Express
San Jose, California
02.2016 - 07.2025
- Coordinated daily operations for a team of 7 employees to enhance service efficiency.
- Trained new hires on food safety practices and service expectations.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Oversaw food preparation processes to maintain quality standards.
- Monitored food prep steps to uphold quality standards.
- Applied quality control measures that lowered error rates.
- Supported restaurant staff with daily operations to keep service smooth.
- Worked with kitchen staff and other shifts to align workflow between teams.
- Monitored inventory levels and conducted stock counts to ensure product availability.
- Completed monthly stock reviews to keep product levels sufficient.
- Oversaw department budget and tracked expenses to ensure compliance with approved limits.
- Negotiated vendor terms and pricing to support cost control.
- Created positive work environment that improved team morale.
- Followed company policies, goals, and communication standards.
Education
High School Diploma -
Marie Curie
Viet Nam, Ho Chi Minh06-1987
Skills
- Food safety standards
- Inventory control
- Budget oversight
- Team leadership
- Staff training
- Customer service excellence
- Time management and prioritization
- Goal enforcement
- Motivation strategies
Languages
Vietnamese
Professional
Timeline
Supervisor
Panda Express
02.2016 - 07.2025
High School Diploma -
Marie Curie