Nicholas Belton
The Apothecarium
Columbia,MD
1
Certification
14
years of professional experience
Results-driven Supervisor experienced in guiding teams to enhance performance and achieve organizational goals. Delivered improvements through practical problem-solving and effective conflict resolution while fostering strong customer relationships. Demonstrated expertise in process improvement and inventory control, contributing to a productive and professional workplace.
Work History
Supervisor
2 Years 8 Months- Supervised daily dispensary operations, ensuring compliant service, accurate transactions, and smooth workflow.
- Trained staff on point-of-sale procedures, product knowledge, and customer service standards.
- Monitored inventory levels, replenished displays, and supported cycle counts to maintain stock accuracy.
- Resolved customer concerns promptly, preserving service quality and supporting positive patient experiences.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Prepared Foods Team Member
4 Months- Monitored freshness, rotated product, and removed expired items to maintain quality.
- Sanitized workstations, equipment, and utensils to uphold hygiene and compliance standards.
- Assisted customers with ingredient questions, portions, and prepared meal selections.
- Coordinated daily prep priorities to support smooth production and timely case replenishment.
- Applied scale, label, and temperature-check procedures to ensure accurate, consistent product handling.
- Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Checked refrigerated and frozen cases and replenished low stock every day.
Bartender/ Restaurant Manager
10 Years 6 Months- Implemented alcohol awareness procedures to prevent intoxication and ensure guest safety.
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
- Maintained organized and clean bar during peak hours to enhance guest experience.
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
- Crafted specialty cocktails according to customer specifications.
- Managed multiple tasks simultaneously while upholding professionalism in fast-paced environment.
Education
High School Diploma
Skills
Forecast Preparation
Operational Oversight
Patron Rapport
Safety Compliance
Responsible Alcohol Service
Product Knowledge
Anticipating Guest Needs
Food Safety Standards
Upselling Techniques
Attending Multiple Customers
Transaction Management
Food and Beverage Management
Goal oriented
Customer service
Attention to detail
Certification
ServeSafe
Timeline
Supervisor
The Apothecarium
02.2024 - CurrentRead More
Prepared Foods Team Member
Whole Food Market
10.2023 - 02.2024Read More
Bartender/ Restaurant Manager
Ranazul
11.2012 - 05.2023Read More
Wilde Lake High School
High School Diploma
Read More
Personal Information
Title: Floor Supervisor
Restaurant manager/ Bartender