QUYNH TRANG (ALEX) NGUYEN

• Provided accurate interpretation between Korean Art Director/Project managers and 200+ Vietnamese Artists, maintaining the meaning, tone, and context of the original message.
• Translated order documents, feedbacks, inquiries from clients from Korea.
• Conducted research, and prepared relevant glossaries and materials to ensure accurate interpretation/translation.
• Worked closely with Project managers to ensure each project members understand client's inquiries.

Achievement: Participated in variety of multi-million-dollar game outsourcing project such as King's Raid ( revenue nearly 27 million USD in Q4.2019) and Ragnarok Online Series ( operating profit of around 45 million USD in 2019)

• Responsible for managing the hospital's Vietnam facebook page with more than 40,000 followers.
• Provided professional pre-visit online consulting based on patient's photos via phone call, messenger under advices from surgeons.
• Scheduled appointments for patients needing consulting with surgeons or post surgery checkup.
• Maintained professional demeanor while treating patients with respect and dignity.
• Educated patients on conditions and assisted with struggles or questions concerning treatment, surgery and potential.
• Provided accurate interpretation between Korean surgeons and Vietnamese patients to meet patient's expectation.
• Worked closely with marketing team and sale team to provided appropriate strategy and promotion program ideals for Vietnamese market.

Achievement: Brought revenue of 20,000,000+ KRW to the hospital each month.