Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Robert Gonzales

Dallas,TX

Summary

Masters of Public administration student with a background in public and protective service with a combination of 16 years plus combined experience in law enforcement, military, and private safety and security looking to regenerating a career and continue operating in government. I approach each case with a level of professionalism and proper due diligence.

Overview

35
35
years of professional experience

Work History

Volunteer Resources Assistant

Plano, TX
07.2019 - Current
  • Assisted with overseeing the community service program.
  • Assist in creating and updating operational application and procedure documents; provided assistance with staff on teamwork goals.
  • Coordinated and scheduled community service probationers for various city departments for opportunities to provide service to the city at the same time fulfilling their goals with the court system.

Driver

Bubbl
Dallas, Texas
08.2016 - 03.2018
  • Assisted with a startup company with the focus of providing a transportation service to clients from armed retired or active officers.
  • Provided clients with reliable, secure and safe transportation to and from variety locations throughout the Dallas/Ft Worth area; provided professional atmosphere for clients with congenial mature and professional demeanor building strong professional relations with clients.
  • Utilized electronic applications and devices for navigational needs, camera surveillance for driver and client security and safety.

Community Supervisor

Dallas County Community Service
Dallas, Texas
02.2012 - 03.2012
  • Responsible in overseeing 150 cases for individuals who have been processed through the criminal justice system and sentenced to probation in lieu of incarceration.
  • Assisted those individuals with their probationary journey through various levels of monitoring and guidance to ensure success in their program.
  • Documented self-defeating cognitive behaviors of probationers that could affect the successful completion of their probationary program and guided them to utilizing problem solving critical thinking to solve their own issues for better developing cognitive solutions.
  • Maintained positive interaction and reputation with probationers with supportive direct constructive observation and options.
  • Assigned to mainly felony cases and along with bi-lingual speaking clients.
  • Utilized government operative databases to monitor court status, police contacts, payment status, and other points of interest on probationers.

Administrative, Quality Assurance, Recruiting Clerk

Census Bureau
Dallas, Texas
04.2010 - 07.2010
  • Performed high accuracy inspections to ensure precise data delivery.
  • Assisted in the recruiting, hiring processed payroll for approximately 1200 government employees at remote locations; trained and worked with live scan fingerprinting for new incoming employees upon their initial hiring process.
  • Ensured quality and accuracy of data collected through immense quality control inspection.

Security Officer

Hyatt Regency DFW Texas
07.2007 - 02.2010
  • Monitored closed-circuit television, key control, and provided documentation for any events that may contribute to an unsafe environment for hotel employees or guests.
  • Responded, investigated, managed and supervised critical incidents within the hotel and assisted guests and employees with a safe and controlled evacuation during fire alarms.
  • Conducted security checks of all entrances and exits throughout the hotel; constantly evaluated safety and security vulnerabilities and assessed opportunities of threat of the property and shared those vulnerabilities to the chain of command.
  • Assisted guest with disabilities or in situations requiring extra attention; utilized critical and analytical problem solving when addressing guest, hotel or employee needs and comfort.
  • Initiated investigations on safety and infraction of hotel policies by employees at the direction of Supervisor and Human Resources; reviewed evidentiary statement and disseminated investigation findings to the chain of command.
  • Utilized critical and analytical problem solving when addressing guest, hotel or employee needs and comfort.

Police Officer

Fort Worth Police Department
Fort Worth, Texas
10.1997 - 04.2007
  • Responded to calls for the protection of life and property, general public service calls, and complaints including those involving automobile accidents, traffic hazards, misdemeanor and felony incidents, domestic disturbances, property control, civil complaints, and related incidents; investigated complaints and took appropriate action, which included the use of deadly or nondeadly force; used sound judgment under adverse, stressful conditions.
  • Served as liaison and public relations officer to the public; established and preserved good relationships with the general public; answered questions from the public concerning local and state laws, procedures, and activities of the department.
  • Conducted investigations at incident scenes summoned by the community or incidents observed to determine what, if any, crime has been committed; identified, collected, preserved, processed, and booked evidence; located and interviewed victims and witnesses; identified and interrogated suspects.
  • Received additional training and education in Incident Command and command structure; received training as a response the Columbine active shooter incident to address the active shooter with the quick response; as a part of that training to focus on not only aggressively responding to the critical incident but to initialize, create and set an incident command upon arrival.
  • Successfully attended and completed 27-week training academy and received my certification with the Texas Commission on Law Enforcement Officer Standards and Education, currently TCOLE with a total of about 4900 hours of law enforcement training.

Detention Service Officer/Fingerprint Tech

Dallas County Sheriff's Department
Dallas, Texas
10.1995 - 10.1997
  • Monitored and controlled inmate movement through utilizing controlled access, searches, video surveillance and remote electronic access; supervised inmates in custody.
  • Maintained constant mental awareness in close quarters environment; trained in defensive tactics for close quarter physical threats; utilized various application of restraints for violent offenders; trained in utilizing pressure points or non-impact techniques with the purpose of controlling offenders.
  • Utilized de-escalation methods as a crisis intervention with behavioral or unstable inmates during unpredictable situations; additional training and experience behavioral observations.
  • Fingerprint identification, fingerprint classification, wrap-outs for identity confirmation; assisted with initial booking procedures as they first come into the facility interviewing the subject’s mental well-being as well and informing them of their individual rights and facility rules; conducted body searches for contraband as a part of the facility security.
  • Supervised inmates daily living quarters, during inspections, and inmate movements.

Guard/Evidence Technician

Vance International
Oakton, Virginia
06.1993 - 03.1996
  • Assisted in creating site evidentiary procedures in the collection, storage and identification of evidence.
  • Cataloged incoming evidence with identification numbers and reviewed all evidence for legal preparation with client's lawyers.
  • Traveled frequently throughout the United States conducting surveillance of union members utilizing video recording devices and still photo equipment.
  • Promoted to Evidence Technician functions assisting the Evidence Coordinator with care and control evidentiary documentation; liaison with client attorney and prepared evidence for attorneys.

Correctional Officer

United States Marine Corps
Camp Lejeune, North Carolina
05.1989 - 05.1993
  • Close quarters environment awareness; defensive tactics for close quarter physical threats; utilized various application of restraints for violent offenders; utilizing pressure points or non-impact techniques with the purpose of controlling offenders.
  • Identified and documented behavioral analysis of conflicts, threats and assaults to personnel, inmates and rule violations; initiated administrative processes for the need for more intense level of observation or security evaluation.
  • Utilized de-escalation methods as a crisis intervention when dealing with volatile inmates and situations; identified mental and behavioral issues requiring special and constant observations; constantly interviewing inmates to determine their mental health.
  • Trained in weapons and hand to hand combat along with combat tactics; worked under various types of leadership; attended and completed 3 months of basic training; 2 months of basic infantry training; completed a one-month training in Correctional Officer School.
  • Monitored and supervised inmates and directed personnel with daily activity responsibilities.

Education

Bachelor of Science - Emergency Administration and Planning (Emergency Management, Public Administration

University of North Texas
2016

Associate - Art and Science

Brookhaven Community College
2013

Skills

  • Open and effective communication
  • Decisive and observant
  • Bilingual in Spanish and American Sign Language
  • Microsoft Office applications
  • Effective communication and active listener
  • Critical thinking, Quality control
  • Investigation and interrogation
  • Team management
  • Analytical
  • Collaboration
  • Conflict resolution
  • Regulatory enforcement
  • Emergency response procedures
  • Workload prioritization
  • Coordination
  • Problem resolution

Additional Information

  • AWARDS AND ACHIEVEMENTS, , 16 commendations, 3 letters of appreciation, Presidential Service Award from Red Cross and Honorable discharge from the United States Marine Corps, Certifications and Licenses , TCOLE Masters Peace Officer License - April 1998 to present.

Timeline

Volunteer Resources Assistant

07.2019 - Current

Driver

Bubbl
08.2016 - 03.2018

Community Supervisor

Dallas County Community Service
02.2012 - 03.2012

Administrative, Quality Assurance, Recruiting Clerk

Census Bureau
04.2010 - 07.2010

Security Officer

Hyatt Regency DFW Texas
07.2007 - 02.2010

Police Officer

Fort Worth Police Department
10.1997 - 04.2007

Detention Service Officer/Fingerprint Tech

Dallas County Sheriff's Department
10.1995 - 10.1997

Guard/Evidence Technician

Vance International
06.1993 - 03.1996

Correctional Officer

United States Marine Corps
05.1989 - 05.1993

Bachelor of Science - Emergency Administration and Planning (Emergency Management, Public Administration

University of North Texas

Associate - Art and Science

Brookhaven Community College

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Robert Gonzales