Ra-keem Raggs
Haines City,FL
Summary
The goal is to secure a position in a career where college degrees matter, strong customer service skills and other experiences that I 've achieved. I'm determined to set forth goals by my prospective employer as I grow as an employee.
Overview
14
14
years of professional experience
Work History
US Army
Dept Of Corrections
10.2022 - Current
- - Displaying self-motivation and a strong sense of personal responsibility.
- - Handling high-risk situations with professionalism and composure, ensuring the safety of everyone involved.
- - Ensuring compliance with all applicable federal, state, and local laws, regulations, and policies that govern correctional facilities.
- - Keeping track of inmates through head counts, visitor logs, and scheduled activities.
- - Completing intake paperwork, fingerprints, and searches.
- - Booking new inmates into the facility and processing inmates for release.
Customs and Border Support (40 Hrs Weekly)
United States Army
10.2021 - 10.2022
- Conducted traffic patrols and vehicle checks to identify people attempting to illegally cross United States border.
- Surveilled land borders from covert locations to detect and apprehend undocumented aliens and smugglers.
- Worked with trained K-9 partners to locate undocumented people and facilitate transport to border patrol facility.
- Prevented illegal trafficking of people and narcotics.
- Processed undocumented aliens at border patrol stations and furnished case resolution details to resolve immediate situations.
88M Motor Transport Operator (24 Hrs Monthly)
United States Army National Guard
04.2019 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Integrated intelligence activities into other military operations, plans and programs.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Resolved problems, improved operations and provided exceptional service.
- Implemented tactics, procedures and techniques for defense systems.
- Secured and protected military property, assets and personnel.
- Carried out defensive and offensive data protection operations.
- Trained in small arms, anti-armor and indirect fire weapons.
- Operated surveillance radar, communication systems and identification equipment.
- Maintained required level of proficiency in use of firearms.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Prepared and submitted personnel, ordnance and operational reports.
Unarmed Security Officer (40 Hrs Weekly)
Preeminent Security
04.2021 - 10.2021
- I oversaw daily monitoring of buildings, grounds, and work sites. I executed security rules and procedures, acted quickly during emergencies, checked individual's identification, reported suspicious activities to the law enforcement, and escorted non-compliant individuals out of the building.
COVID-19 Military Traffic Control (40 Hrs Weekly)
United States Army National Guard
01.2020 - 04.2021
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Communicated with team members using hand signals and radios.
- Stood for 8 hours with directing traffic for COVID testing
- Conducted research on traffic delays and issues, taking notes on timing, vehicle volume and vehicle speed.
Detention Service Officer (40 Hrs Weekly)
Orange County Corrections Department
09.2017 - 01.2020
- monitor inmates to see that they are not causing harm to themselves or others
- responsible reporting all misdemeanors to the Supervisors
- responsible for ensuring the safety of certified officers at work to ensure the safe confinement of prisoners in a wide variety of settings.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Verified identification using specialized databases and methods such as fingerprinting.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
Sales Trainee (40 Hrs Weekly)
PepsiCo Beverages
04.2012 - 09.2017
- Resizing products, which include rotating, organizing, and stocking to the demands of the stores
- Transport truck loading involves moving full pallets of products from the warehouse onto a trailer and removing any returned pallets/plastic flats
- Responsible for unloading raw materials and placing them in designated warehouse space
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Planned and coordinated product availability for advertising and promotion purposes.
- Drove team revenue totals by bringing in top sales numbers.
Sales Clerk (40 Hrs Weekly)
Walgreens
10.2009 - 04.2012
- Successfully manage customer interaction and high volume product sales
- Knowledgeable on store and corporate procedures or policies
- Resolve customer complaints with finesse and positive results
- Accurate cash handler for customer checkout
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
Education
Associates - Liberal Arts
Valencia College
1800 S Kirkman Rd, Orlando, FL 3281105.2026
High School Diploma -
Winter Haven High School
600 Sxith St SE, Winter Haven, FL, 3388006.2010
Skills
- Custom Service
- Documentation and Recordkeeping
- Microsoft Word
- Team Player
- Security Regulation Enforcement
- Attentive and Observant
- Theft Prevention Training
- Public Safety and Security
- Effective Working Relationships
- Flexible and Adaptable
- Decision Making
- Responsible
- Active Listening
- Self-motivated professional
- PPE use
Accomplishments
- I was called to be deployed and served a One year state side Deployment with th United States Army. This intel working side by side with the Federal agency of customs and Boarder Patrol to secure the South West Boarder. By insuring our Nations National Security.
Additional Information
My foundation is the Army's core values of discipline and teamwork, which I live by every day. As a sergeant in the military, a husband, and a father, I have developed the courage and commitment to go above and beyond my responsibilities. I set high expectations for myself and choose to carry myself with pride, doing things with care and passion.
Timeline
US Army
Dept Of Corrections
10.2022 - Current
Customs and Border Support (40 Hrs Weekly)
United States Army
10.2021 - 10.2022
Unarmed Security Officer (40 Hrs Weekly)
Preeminent Security
04.2021 - 10.2021
COVID-19 Military Traffic Control (40 Hrs Weekly)
United States Army National Guard
01.2020 - 04.2021
88M Motor Transport Operator (24 Hrs Monthly)
United States Army National Guard
04.2019 - Current
Detention Service Officer (40 Hrs Weekly)
Orange County Corrections Department
09.2017 - 01.2020
Sales Trainee (40 Hrs Weekly)
PepsiCo Beverages
04.2012 - 09.2017
Sales Clerk (40 Hrs Weekly)
Walgreens
10.2009 - 04.2012
Associates - Liberal Arts
Valencia College
High School Diploma -
Winter Haven High School
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