TERRIE A. BUNCH

• Developed customized monitoring strategies for clients, ensuring tailored solutions to meet specific needs.
• Evaluated system performance by conducting routine checks and maintenance tasks.
• Proactively identified potential issues through regular analysis of monitoring data, facilitating timely resolution efforts.
• Streamlined reporting processes for improved efficiency and reduced response times.
• Monitored government regulations and standards to provide alignment with company policies and procedures.

• Direct Support Care Professional, over 10yrs. Cares for individuals with developmental or intellectual disabilities. Duties include helping patients complete basic housekeeping tasks, transporting patients to appointments or other social outings and keeping patients safe from potential health hazards in their surrounding environment.
• Performed daily personal tasks, including bathing and dressing
• Completing housekeeping tasks such as vacuuming, washing dishes and tidying
• Helping plan client appointments and organize schedule
• Organizing with transportation arrangements to appointments
• Shopping for groceries and preparing meals that meet specific client dietary needs
• Encouraging client engagement in social networks and communities

• Uniform Patrol Division -Provide protection and security for persons and buildings within Government of District Columbia -Enforce DC Code and Federal Laws using vehicle and foot patrol, by authority Of Office of Mayor.

PSD officers assigned to Mobile Operations Branch are deployed throughout District of Columbia and are responsible for answering calls for police services in assigned Police District. PSD utilizes District of Columbia Office of Unified Communications for dispatching and therefore, PSD officers work off same radio dispatch zones as their DC Metropolitan Police Department and DC Housing Authority counterparts.

PSD is tasked with providing uniformed police officers to support operations of other District agencies when needed and is occasionally tasked with providing Executive Protection Details to District Government Officials or other dignitaries visiting District of Columbia.

PSD officers are issued similar duty equipment as officers of MPDC. Standard duty weapon is GLOCK 17, while officials at rank of Captain and above may be issued GLOCK 19 or GLOCK 26 service weapons. Since, PSD officers are government employees with authority to make full custodial arrests; officers are "qualified law enforcement officers" as defined in Law Enforcement Officers Safety Act, and can therefore carry concealed firearms while off-duty anywhere in United States without regard to local and state laws.

3years course prepares participants for their transition from traditional patrol/traffic function to investigative position, such as detective. Basic Criminal Investigation course is also appropriate for those agencies that require officers to perform both patrol and investigative functions. From initial response to case prosecution, officers will learn how to manage wide variety of common criminal investigations. Emphasis is placed on preparation of affidavits, procurement and execution of search and arrest warrants, interview and interrogation procedures, and rules governing collection and preservation of evidence. Additionally, participants will learn case preparation techniques and unique aspects of special topic investigations, such as narcotics, property crimes, and crimes against persons

• As Security Specialist of 3yrs. Identify organizational weaknesses and gaps as well as provide corrective action suggestions to improve individual and organizational performance.
• In absence of Senior Manager, manage and provide guidance to contracted security officer force.
• Develops training materials and provides on-job and classroom instruction to Loss Prevention and other employees.
• Assist in development of emergency procedures, alarm system design, guard force management, and support implementation of security program Essential Duties and Responsibilities.
• Provided safety reports and data analysis to building managers to inform security processes.
• Monitored video surveillance feed and system alerts for suspicious activity.
• Performed guard duties by making judgment decisions within proper policy and procedures.

• Uniform Police Division -Adhere to and enforced DC Code and Federal Laws, as well as rules, Regulations, Policy and Procedures set forth by DC Housing Officials and Inspectors - Maintain safety and security for residents and lawful visitors of Housing Authority Properties and buildings by making arrest, - Perform investigations and testifying during courtroom appearances.
• Serves at fixed posts enforcing pertinent rules, policies and procedures governing building safety and access.
• Monitors all safety devices such as fire alarm systems, elevators, closed circuit television systems, and telephone and radio networks; responds to emergencies if devices are activated; resets fire alarms as appropriate.
• Receives messages, instructions, requests for information, etc., via telephone, radio, or direct contacts relative to complaints, emergencies, violations and assistance.
• Calls for assistance from DCHA Police Officers, District of Columbia Metropolitan Police Department (MPD), supervisor, medics, District of Columbia Fire Department, etc., for emergencies, complaints, violations, hazards, accidents, etc.
• Identifies each emergency at housing facility such as floods, fires, and other hazardous conditions which could affect safety of authorized families, individual guests, staff and property; notifies appropriate Housing Management Office, and notifies DCHA Command Center or supervisor of such conditions if Housing Management Office is closed.
• Screens families and individuals authorized to enter and exit DCHA buildings at secured and controlled entrances and exits; ensures all persons entering building display appropriate identification.
• Identifies and ensures proper identification of commercial visitors that are authorized and may have legitimate business or appointments with employees, resident families and individuals.
• Logs date, time and destination of all visitors entering and departing public housing facility or DCHA Central Office.
• Prepares daily incident, infraction and other problem reports covering activities and events occurring during course of shift; ensures proper documentation of events are recorded and reported to supervisor.
• Contacts authorized resident families and individuals by telephone or intercom to verify all incoming visitors.
• Provides information and responds to questions within scope of expertise from public and employees in courteous and professional manner.
• Assists authorized residents with gaining entrance into their locked apartments.
• Performs other related duties as assigned.

• Received Certificate of Completion for Basic Police Training.

Certification requires minimum of 12 months of experience in nephrology patient care and current active participation in End Stage Renal Disease facility. After 12 months work experience, students can independently pursue Board of Nephrology Examiners Nursing and Technology (BONENT) Certified Hemodialysis Technologist/Technician (CHT) certification.

·Graduated and received high school diploma.
·Training and Education 03/17/11
·Understanding Stress 8hrs -certificate
·04/05/11 Handling people with tack 8hrs-certificate
·04/28/11 Work life effectiveness 8hrs

·certificate 05/27/09 Management
·( VD) 18 Diversity 8hrs - certificate
·05/27/09 Introduction to Supervision
·4 hrs certificate 05/28/09 Building Relationships
·3 cho 8hrs – certificate 4/19/11
·Working it out: Solving People Problem
·4/5/11 Handling People with Tact
·3/31/11 Excel 2007 Level 1
·5/4/11 Quality customer Service.