Reliable Medical Support professional with 10 years of experience in clinical Dental environment. Expertly assist with office operations and physician support by gathering patient information, vital signs and Labs. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Hi, I’m
Rabeca Birdwell
Palestine,TX
Summary
Overview
10
years of professional experience
1
Certification
Work History
Necole's Learning Academy
Certified Clinical Medical Assistant
06.2024 - 08.2024
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
Necole's Learning Academy
EKG Technician
04.2024 - 06.2024
Job overview
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
AAAA ABSOLUTE AC AND CONSTRUCTION
Co-Owner and Office Manager
08.2014 - 10.2023
Job overview
- I take care of invoices, contracts, new hires, email customer, bids, pick up materials, take phone calls, marketing on social media, climb ladders and help when needed...nailing, running electrical etc
- HVAC repair and install Residential and Commercial
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
Necole's Learning AcademyJacksonville, TX
from Certified Clinical Medical Assistant
08.2024
University Overview
Necole's Learning AcademyJacksonville, TX
from IV Certification
06.2024
University Overview
Necole's Learning AcademyJacksonville, TX
from EKG Tech
06.2024
University Overview
Houston Dental AssistingSpring, TX
Vocational Certifications RDA from Expanded Duties RDA
04.1999
University Overview
Registered Dental Assistant with the State of Texas
Worked in the Dental Industry from 1998-2006
Certified X-ray Tech
Nitrous Certified
OSHA Certified
CE Dentrix Dental Software
LVI Global Certified Cosmetic RDA
Skills
- HIPAA Compliance
- Immunization Administration
- Venipuncture Expertise
- Vital signs monitoring
- Medical History Recording
- Medical Office Procedures
- Patient Intake Process
- Clinical Documentation
- Phlebotomy Techniques
- Specimens collection and processing
- Examination Preparation
- Professionalism and Ethics
- Physician support
- Appointment Setting
- Medical Terminology
- Laboratory procedures
- Adaptable and Flexible
- EKG Monitoring
- Insurance Verification
- CPR
- EMR / EHR
- First Aid
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- Certified EKG Technician (CET) - National Healthcareer Association.
- OSHA Bloodborne Pathogens Standard Training – Occupational Safety and Health Administration Authorized Provider.
- Aseptic Technique Certification Program - Various Accredited Providers.
Additional Information
Additional Information
My experience as a P is pertaining to our daughter's hospital stay in ICU, Temple children's and Baylor Scott&White Inpatient Rehab recovering from several traumatic brain injuries along with multiple fractures, collapsed lung, etc. I am confident that between 15 years of clinical dental experience that I can learn the skills needed to serve in Patient Care. I enjoy being challenged in the medical setting and look forward to learning new skills.Roles And Responsibilities
Roles And Responsibilities
Hiring, firing, invoices, electronic and written, cash handling, contracts, filing with city building permits as needed, creating and submitting bid, scheduling with both business owner and homeowner for AC maintenance and install, marketing both locally and creating and maintaining online presence, aware of state licensing requirements and CE as needed, materials delivery, not limited to whatever is needed throughout the day based on crews and jobs at the time.Realestateexperience
Realestateexperience
Buying and selling investment single family homes, commercial buildings, property management skills including marketing available property, qualifying tenants, creating lease agreements, and maintenance of property during the time of lease agreement. This includes Contract for Deed on select properties.Skillslist
Skillslist
- Bookkeeping
- Schedule management
- Supervising experience
- Office management
- Organizational skills
- Event planning
- Payroll
- Communication skills
- Clerical experience
- Administrative experience
- Office experience
- QuickBooks
- Human resources
- Budgeting
- Hospital experience
- Pediatrics
- Critical care experience
- Medical office experience
- Dentrix
- Dental Assisting
- Dental Receptionist
- Property Leasing
Personal Information
Personal Information
Authorized To Work: TrueTimeline
Certified Clinical Medical Assistant
Necole's Learning Academy
06.2024 - 08.2024
EKG Technician
Necole's Learning Academy
04.2024 - 06.2024
Co-Owner and Office Manager
AAAA ABSOLUTE AC AND CONSTRUCTION
08.2014 - 10.2023
Necole's Learning Academy
from Certified Clinical Medical Assistant
Necole's Learning Academy
from IV Certification
Necole's Learning Academy
from EKG Tech
Houston Dental Assisting
Vocational Certifications RDA from Expanded Duties RDA
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