Rabecca Wilson
Midway,KY
Summary
Experienced leader with a correctional background in guiding teams, managing complex situations, and achieving strategic objectives. I am a calm, compassionate, and kind professional with in-depth knowledge of multi-line telephone systems, multi-monitor computer systems/feeds, and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel.
Overview
8
8
years of professional experience
Work History
Admissions Assistant
Isaiah House
07.2022 - 03.2023
- Assisted applicants with admissions application and served as point of contact throughout admissions process for 4 women rehabilitation facilities.
- Helped with interview process and implementation of admissions policies as applications were considered and members selected.
- Developed and maintained business relationships with referring agencies to increase business opportunities.
- Answered phones, called prospects and handled initial selection processes.
COVID-19 Tester
Maverick Health/ Ethos Lab
01.2021 - 06.2022
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Protected individual confidentiality as prescribed by local, state, and federal mandates.
- Oversaw in-person and curbside patient registration and processing upwards of 200+ patients a day.
- Troubleshot problems with equipment and re-calibrated devices or brought serious concerns to supervisor for handling.
Correctional Corporal (Relevant Experience)
Woodford County Detention Center
01.2015 - 05.2017
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Supervised 4-7 employees and performance of tasks and managed 100+ offenders.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior both in person and in a control room with various monitors and equipment use.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Monitored and confirmed compliance with safety standards and regulations.
- Responded to emergency situations and provided first aid following facility guidelines.
Education
Bachelor of Science - General Psychology
Eastern Kentucky University
Richmond, KY12-2025
Associate of Arts - General Studies
Bluegrass Community And Technical College
Lexington, KY05-2023
Skills
- Call assessments
- Data entry
- Information gathering
- Multi-line phone system
- Situational awareness
- Stress management
- Crisis communication
- Multitasking
- Crisis intervention
- Computer skills
- Analytical thinking
- Cross-departmental teamwork
Academic Achievements
I am a honorary student who has been on the Dean's List and a recipient of the Presidents Award multiple times.
Timeline
Admissions Assistant
Isaiah House
07.2022 - 03.2023
COVID-19 Tester
Maverick Health/ Ethos Lab
01.2021 - 06.2022
Correctional Corporal (Relevant Experience)
Woodford County Detention Center
01.2015 - 05.2017
Bachelor of Science - General Psychology
Eastern Kentucky University
Associate of Arts - General Studies
Bluegrass Community And Technical College
Similar Profiles
Jerome IsaacJerome Isaac
Program Coordinator- Women's Re-Entry at Isaiah HouseProgram Coordinator- Women's Re-Entry at Isaiah House
Philip HackerPhilip Hacker
Maintenance Supervisor at Isaiah HouseMaintenance Supervisor at Isaiah House
Kelli FosterKelli Foster
Clinical Therapist at Isaiah HouseClinical Therapist at Isaiah House