Rabiya Erken
Sacramento,CA
Summary
Dynamic professional with a proven track record at Benihana, excelling in customer service and multitasking. Adept at managing multiple tables while enhancing guest satisfaction. Strong time management and empathetic communication skills foster positive dining experiences. Committed to optimizing service efficiency and ensuring repeat business through attentive engagement.
Offering strong foundation in providing attentive care and genuine desire to learn and grow in healthcare setting. Brings understanding of patient needs and willingness to adhere to safety protocols and communication strategies. Ready to use and develop observational and interpersonal skills in future roles.
Overview
4
4
years of professional experience
Work History
Host
Mikuni
Sacramento, CA
11.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing table turnover and guest satisfaction.
- Coordinated with kitchen staff to communicate special requests and dietary restrictions.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Server
Benihana
Concord, CA
11.2024 - 08.2025
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently, enhancing dining experience through timely service.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Trained new servers on menu offerings and best practices for customer engagement.
- Streamlined table turnover processes, improving overall service efficiency during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Summer Camp Counselor
Uyghur Community Advancement Association
San Ramon, CA
06.2022 - 06.2025
- Led workshops on cultural awareness, fostering inclusivity among diverse participants.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Developed and implemented age-appropriate programs promoting teamwork and creativity.
- Supervised daily activities, ensuring safety and engagement of campers.
- Educated younger generation of the Uyghur Community about culture, language, and history.
Front Desk Receptionist
Tampico Health Care Center
Walnut Creek, CA
04.2024 - 09.2024
- Greeted patients and visitors, providing exceptional customer service and creating welcoming atmosphere.
- Managed appointment scheduling using electronic health record system to optimize office efficiency.
- Handled patient inquiries, resolving issues promptly to enhance patient satisfaction and retention.
- Maintained organized filing systems for patient records, ensuring compliance with confidentiality regulations.
Activity Assistant Coordinator
Tampico Health Care Center
Walnut Creek, CA
06.2023 - 04.2024
- Assisted in organizing and implementing daily activity schedules for residents.
- Coordinated recreational events to enhance resident engagement and social interaction.
- Supported staff in maintaining a safe and welcoming environment for all participants.
- Communicated effectively with residents to assess their interests and preferences for activities.
- Collaborated with healthcare team to align activities with individual care plans and needs.
Patient Safety Sitter
Tampico Health Care Center
Walnut Creek, CA
01.2023 - 06.2023
- Monitored patient behavior to ensure safety and compliance with care protocols.
- Assisted nursing staff with daily activities and patient needs in high-risk situations.
- Implemented effective communication strategies to relay patient observations promptly.
- Maintained a safe environment by adhering to infection control guidelines and protocols.
- Assisted in preventing falls and injuries by promptly responding to patient needs and requests for assistance.
- Maintained accurate documentation of patient behaviors, interventions, and responses to support ongoing treatment plans.
Education
Bachelor of Science - Public Health
California State University, Sacramento
Sacramento, CA05-2029
Skills
- Effective team engagement
- Strong ability to manage multiple tasks
- Proficient time management
- Flexible in dynamic environments
- Ongoing monitoring
- Documentation of progress
Languages
English
Native or Bilingual
Turkish
Professional Working
Uyghur
Native or Bilingual
Timeline
Host
Mikuni
11.2025 - Current
Server
Benihana
11.2024 - 08.2025
Front Desk Receptionist
Tampico Health Care Center
04.2024 - 09.2024
Activity Assistant Coordinator
Tampico Health Care Center
06.2023 - 04.2024
Patient Safety Sitter
Tampico Health Care Center
01.2023 - 06.2023
Summer Camp Counselor
Uyghur Community Advancement Association
06.2022 - 06.2025
Bachelor of Science - Public Health
California State University, Sacramento