Rabiya Shauket
Secaucus,NJ
Summary
Innovative restaurant manager with several years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
1
1
year of professional experience
Work History
Restaurant Manager
N thai palace
East Brunswick, New Jersey
2022.12 - 2023.09
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Maintained detailed records of sales transactions and daily shift reports.
- Assisted with kitchen preparation during peak times as needed.
- Established policies for cash handling procedures to maximize security measures.
Pacakge Handler
FedEx
Edison, New Jersey
2022.05 - 2022.09
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Stacked boxes onto pallets in an efficient manner.
- Checked all outgoing shipments to ensure accuracy of contents.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Monitored package deliveries to ensure timely arrivals at destinations.
- Managed inventory levels by tracking incoming and outgoing packages.
- Labeled parcels accurately according to company guidelines.
- Responded promptly to customer inquiries about shipment status updates.
Education
High School Diploma -
Iqra Foundation Secondary Scool
Pakistan Some College (No Degree) -
Govt College For Women
PakistanSkills
- Operations Management
- Customer Engagement
- Staff Management
- Menu development
- Schedule Coordination
- Restaurant operations management
- Customer service best practices
- Supervisory skills
- Team Management
- Staff Scheduling
- Complaint resolution
Timeline
Restaurant Manager
N thai palace
2022.12 - 2023.09
Pacakge Handler
FedEx
2022.05 - 2022.09
High School Diploma -
Iqra Foundation Secondary Scool
Some College (No Degree) -
Govt College For Women