Race Ellett
Henderson,NV
Summary
A network engineer and tech manager with over 18 years of experience in the managed service provider (MSP) environment. Skilled in various aspects of IT services and support, such as network installation, maintenance, security, backup, cloud computing and more. Responsible for training and developing technology staff and coordinating technology implementations, both hardware and software. Good common sense, troubleshooting skills and work ethic, combined with the drive to successfully accomplish the challenges faced. Looking forward to becoming a valuable asset to a new team and organization.
Overview
18
18
years of professional experience
Work History
Network Engineer\Tech Manager With Some Project Management
Advanced Computer Technology
01.2007 - 01.2023
- Performed network planning, installation and troubleshooting for various clients across different industries
- Managed routers, firewalls, VLANs, WAN, LAN and WLAN networks
- Installed and maintained Microsoft Windows Server, Active Directory, Exchange, Office 365 and other software applications
- Provided help desk support, remote support and antivirus management and monitoring
- Handled backup and recovery, print server management and printer and copier installation and management
- Used RMM software to monitor and manage network devices and systems
- Supervised and trained technology staff on best practices and procedures
- Coordinated technology projects, such as hardware upgrades, software migrations, cloud deployments and on-boarding of new clients.
Systems Administrator
Scenic Airlines
01.2005 - 01.2007
- Administered Windows servers, Active Directory, Exchange and other software applications
- Installed and configured network cabling, termination and analogue phone lines
- Provided help desk support, remote support and antivirus management and monitoring
- Handled backup and recovery, print server management and printer and copier installation and management.
Education
Bachelor's degree in Information Technology -
University of Phoenix
Henderson, NVSkills
- Active Directory
- Analogue Phone line install and troubleshooting
- Antivirus installation, management and monitoring
- Backup and recovery
- Help Desk Support
- Microsoft Exchange onsite and hosted
- Microsoft Office suite and Office 365 tenant management
- Network cabling and Termination
- Network planning, installation and troubleshooting
- Print server management
- Printer and copier installation and management
- Remote support
- RMM software
- Routers\firewalls
- VLAN's
- WAN, LAN and WLAN
- Windows desktop OS
- Microsoft Windows Server
- VPN
- DNS
- TCP/IP
- Operating Systems
- System Administration
- Network Support
- DHCP
- Network Engineering
- VoIP
- Ethernet
- Network Infrastructure
- Virtual server management
Timeline
Network Engineer\Tech Manager With Some Project Management
Advanced Computer Technology
01.2007 - 01.2023
Systems Administrator
Scenic Airlines
01.2005 - 01.2007
Bachelor's degree in Information Technology -
University of Phoenix
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