Committed to help individuals, bilingual in English and Thai. Seeking employment in the Medical Field where I can grow and utilize my skills and customer service and provide good care and help with other. Positive attitude, Hardworking, Flexible and passionate , ready to be the best that I can learn new things from each experience and help team achieve company goals.
Hi, I’m
RACHADAPON KONGPUND
Summary
Overview
14
years of professional experience
Work History
Sunrise Senior Living
Lead Caregiver
06.2022 - Current
Job overview
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Recorded patients' pulse, blood pressure and respirations to assess and document important health information.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with patients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- A Concierge support, greeting visitors, answer inquiries, answer the phone calls, make sure that every guest feels welcomed.
Mysterious Co,th
Chief Executive Officer
01.2013 - 02.2021
Job overview
- Established foundational processes for business operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Directed market expansions to propel business forward, meet changing customer needs.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
Grand Richmond Hotel Bangkok
Receptionist
10.2010 - 03.2011
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Mandarin Oriental Hotel
Receptionist
08.2009 - 09.2010
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Organized, maintained and updated information in computer databases.
- Study current status and room availability.
- Guest's History for special preparation.
Education
American Career CollegeLos Angeles, CA
Medical Assistant Diplomas from Medical Assistant
09.2023
University Overview
Serenity Nursing SchoolCanoga Park, CA
Certified Nursing Assistant from Nursing Assistant
07.2021
University Overview
Ramkhamhaeng UniversityBangkok, Thailand
Bachelor of Arts from Mass Communications
06.2009
University Overview
Si Racha District Non-Formal Education Bangkok, Thailand
High School Diploma
05.2001
University Overview
Skills
- Bilingual Thai/ English
- Vitals Signs
- Electronic Medical Records Customer Service
- Patient Care
- Loss Prevention
- Chart medical records and Forms
- Time Management
- MS Word and Excel
- Venipunctures
- Excellent Communication
- Team Leader
- Telephone Skills
- Administering Injections
- General Office Procedure
- Safety Procedures
- BLS/ CPR
- Scheduling Appointment
- HIPAA/ OSHA
- Cash Register
- Front and Back Office Duties
- Prepare Examination Room
- Law and Ethics
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Caregiver
Sunrise Senior Living
06.2022 - Current
Chief Executive Officer
Mysterious Co,th
01.2013 - 02.2021
Receptionist
Grand Richmond Hotel Bangkok
10.2010 - 03.2011
Receptionist
Mandarin Oriental Hotel
08.2009 - 09.2010
American Career College
Medical Assistant Diplomas from Medical Assistant
Serenity Nursing School
Certified Nursing Assistant from Nursing Assistant
Ramkhamhaeng University
Bachelor of Arts from Mass Communications
Si Racha District Non-Formal Education
High School Diploma
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