Rachael Armstead
Dallas
Summary
Detail-oriented and dependable administrative professional with experience supporting daily office operations, managing records, handling high-volume calls, and maintaining organized systems. Skilled in data entry, document coordination, and professional communication. Known for accuracy, efficiency, and maintaining a polished office environment.
Overview
8
8
years of professional experience
Work History
Sales Associate
Dallas Museum of Art
Dallas, TX
01.2021 - Current
- Serve as first point of contact for visitors, providing professional in-person and phone communication.
- Answer and direct incoming calls, assisting with inquiries and routing messages appropriately.
- Maintain accurate transaction records and manage online order tracking.
- Organize inventory, files, and displays to support operational efficiency.
- Assist team members and management with daily administrative and coordination tasks.
Document Coordinator
Prime Lending
01.2019 - 01.2021
- Performed detailed data entry and maintained accurate internal tracking systems.
- Processed, organized, and filed sensitive mortgage documents ensuring compliance and accuracy.
- Coordinated communication via phone and email with external partners and internal teams.
- Maintained accurate records and resolved documentation discrepancies to prevent delays.
Administrative Assistant
Prime Lending
01.2018 - 01.2019
- Managed high volumes of inbound and outbound calls professionally.
- Maintained organized physical and digital filing systems.
- Updated spreadsheets and internal records to ensure data accuracy.
- Supported scheduling and administrative coordination for team members.
- Served as primary point of contact for secure document receipt and distribution.
Education
Bachelor of Business Administration -
University of Texas at Dallas
Richardson, TX01.2023
Skills
- General clerical support
- Filing and document organization
- Data entry and record maintenance
- Spreadsheet management (Excel)
- Professional phone communication
- Visitor and client support
- Scheduling and coordination
- Multitasking and time management
- Confidential document handling
- Strong attention to detail
Timeline
Sales Associate
Dallas Museum of Art
01.2021 - Current
Document Coordinator
Prime Lending
01.2019 - 01.2021
Administrative Assistant
Prime Lending
01.2018 - 01.2019
Bachelor of Business Administration -
University of Texas at Dallas