
Professional with strong background in providing exceptional service and support in customer-focused environment. Expertise in resolving inquiries, managing accounts, and fostering relationships. Known for collaborative spirit and adaptability, consistently driving team success and positive outcomes. Skilled in communication, problem-solving, and multi-tasking in fast-paced settings.
Inbound Calls
Assist Medicare/Medicaid members with medical plans
Update Members demographic and preferences
Medical claims and adjustments / Pharmacy Claims
Billing and Medical Plan breakdowns
10-Key / Data Entry