Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Rachael Baker

Abingdon,Maryland

Summary

I'm a dedicated team leader at Target, with a proven track record in optimizing team performance and achieving deadlines. Skilled in effective scheduling and meticulous attention to detail, I foster team engagement and guide professional development, ensuring a high-functioning, collaborative environment. Reliable and adaptable, I utilize problem-solving and communication skills to drive success.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Target
White Marsh, Maryland
11.2005 - Current
  • Manages daily operations, ensuring smooth workflow and timely completion of tasks.
  • Oversees inbound processes and sales floor operations daily.
  • Optimized team performance, providing clear guidance, setting achievable goals, and giving feedback.
  • Manages a high workload with a consistent record of achieving deadlines.
  • I complete the weekly scheduling of my teams and manage their assigned training monthly.
  • Assists in training new team members and leaders on daily processes and tasks.
  • Resolves customer complaints, ensuring customer satisfaction, and loyalty.
  • Delivered exceptional customer service, and supported a positive brand experience.
  • Active engagement in meeting settings.
  • Monitor operations, and reviews metrics to understand company performance.
  • Evaluates the needs of departments and delegated tasks to optimize overall production.

Education

Associate of Applied Science - Management Development

College of Southern Maryland
La Plata, MD
01-2011

Skills

  • Powerful team collaboration
  • Effective problem solving
  • Meticulous attention to detail
  • Team engagement
  • Work planning and prioritization
  • Guiding professional development
  • Documentation and reporting
  • Productive multitasking in fast-paced settings
  • Effective scheduling
  • Organized communication

Accomplishments

Top leader excelling in meeting goals and expectations within their role while mentoring and helping advance other leaders.

Rewards received in 2021, 2022, 2023, 2024 and in 2025

Certification

  • Basic Accounting
  • Advanced Accounting

Timeline

Target
11.2005 - Current

Associate of Applied Science - Management Development

College of Southern Maryland

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