Summary
Overview
Work History
Education
Skills
Photography
Timeline
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Rachael Balagso

Lahaina,HI

Summary

Fast and pleasant Restaurant Busser comfortable working in fast-paced dining rooms. Skilled at providing quick table turnovers and service staff assistance. Dedicated to supplying guests with clean, comfortable dining experiences. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Restaurant Busser

Leilani's On The Beach
05.2021 - Current
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
  • Contributed to smooth restaurant operations by promptly resetting tables for new customers.

Restaurant Hostess

Leilani's On The Beach
07.2021 - 07.2022
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Front Desk Receptionist

Serenity Spa & Wellness
07.2018 - 08.2019
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Education

Bachelor of Science - KInesiology

University of Saint Katherine
San Marcos, CA
05.2024

High School Diploma -

Lahainaluna High School
Lahaina, HI
05.2018

Skills

  • Food Waste Disposal
  • Wait Staff Support
  • Pre-Bussing Operations
  • Excellent Teamwork
  • Multitasking Abilities
  • Heavy Lifting
  • Attention to Detail

Photography

Volunteer Athletic Photographer on my free time. 

Timeline

Restaurant Hostess

Leilani's On The Beach
07.2021 - 07.2022

Restaurant Busser

Leilani's On The Beach
05.2021 - Current

Front Desk Receptionist

Serenity Spa & Wellness
07.2018 - 08.2019

Bachelor of Science - KInesiology

University of Saint Katherine

High School Diploma -

Lahainaluna High School

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Rachael Balagso