Matthew Johnson
Farmington,NH
Summary
Dedicated Mover skilled in route planning, maintenance and safety. Smoothly deliver materials on-time to maximize customer satisfaction. Proven history of providing best-in-class customer service with fantastic attention to detail and knowledge of moving protocols. Experienced Mover with background in various types of moving projects including residential, commercial and long-distance moves. Strong physical endurance paired with skills in safe handling of goods to avoid damage. Committed to customer satisfaction, demonstrating ability to coordinate seamless moves and resolve issues promptly. Known for strong team collaboration and effective communication skills which have consistently resulted in successful relocations. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Busser
Texas Roadhouse Restaurant
Newington, NH
06.2023 - Current
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Wiped down and cleaned chairs, booths, and highchairs.
- Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
- Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
- Transported filled bus tubs to kitchen dishwashing area.
- Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
- Stocked service stations with ice, napkins and straws.
- Engaged with guests in a polite and friendly manner to enhance the dining experience.
- Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
- Swept floors and removed garbage from dining area.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Effectively multitasked within fast-paced environment.
- Notified manager of issues with equipment or breakage.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Ensured that all areas were properly sanitized at the end of each shift.
- Provided assistance to other employees when needed during peak business hours.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Participated in team meetings to discuss service improvements and guest feedback.
- Helped employees complete required activities during peak periods.
- Assisted in the training of new bussers, sharing knowledge and best practices.
- Swept, mopped and removed debris from dining room floors.
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Greeted guests with friendliness and professionalism.
House Framer
Sharp Builders
New Durham, NH
03.2023 - 08.2024
- Erected trusses, studs, plates, beams and posts as per plans.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Verified levels of floors, ceilings, rooflines and foundations using level instruments.
- Installed window frames and door frames into openings in walls.
- Used various carpenter's hand tools, portable power tools and standard measuring instruments.
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Cut timber, panels and other wooden materials according to measured dimensions.
- Measured and cut lumber to specified dimensions using a miter saw, table saw and circular saw.
- Maintained a safe working environment by adhering to safety regulations and guidelines.
- Shaped or cut materials to proper measurements using hand tools, machines or power saws.
- Assembled wall sections on the floor before raising them into place.
- Used band, circular and compound miter saws.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
- Positioned and installed floor joists, trusses and rafters.
- Bore boltholes in wood, masonry or concrete using electric or pneumatic drill.
- Covered subfloors with building paper and lay hardwood or parquet floors by nailing to subfloor or cementing to mastic base.
- Installed windows, flooring, or trim using hand or power tools.
- Measured, cut, and installed staircase spindles.
- Constructed headers with lintels to support roof load over windows and doors.
- Built stairs by cutting stringers according to specifications.
- Anchored and braced forms and other structures in place using nails, bolts, anchor rods, steel cables, planks, wedges and timbers.
- Attached sheathing boards or plywood panels to exterior surfaces of walls and roofs with nails or screws.
- Ensured proper disposal of construction debris from job sites on a daily basis.
- Erected scaffolding to assemble above-ground structures.
Professional Mover
DeRaps It moving and storage
Dover, NH
03.2021 - 06.2023
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Walked through customer sites with checklists to verify job completion.
- Communicated with customers regarding moving needs and deadlines.
- Set up beds, couches, chairs, tables. in designated rooms as requested by customers.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Wrapped furniture and fragile items securely, minimizing risk of damage during transport.
- Utilized hand trucks, dollies, and other equipment to move heavy items safely.
- Wrapped furniture in protective coverings before loading it onto truck.
- Adhered to all safety standards and protocols to prevent accidents and injuries.
- Loaded and unloaded furniture, boxes, appliances, and other items onto trucks for transport to desired locations.
- Assisted customers with packing fragile items into labeled boxes.
- Inspected items for damage before and after the move, documenting any issues.
- Loaded and unloaded moving trucks with efficiency and care, ensuring no damage to items.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Operated moving trucks and vehicles, adhering to traffic laws and regulations.
- Inspected vehicles daily to ensure they were safe for use on the roadways including checking oil levels, tire pressure, lights, brakes.
- Maintained safe driving habits to protect property and general public on roadways.
Education
General Studies
Salem High School
Salem, MA06-2009
Skills
- Table pre-bussing
- Sanitizing and cleaning
- Maintaining cleanliness
- Customer Service-oriented
- Waste management
- Cleaning and sanitizing
- Spill cleaning
- Detail-oriented cleaning
- Quality assurance
- Professional appearance
- Food safety practices
- Dishwashing
- Food waste disposal
- Excellent teamwork
- Quick dishwashing
- Efficient table clearing
- Floor cleaning
- Turning tables
- Table bussing
- Polite demeanor
- Ability to lift heavy items
- Heavy lifting
- Knowledge of sanitation standards
- Pre-bussing operations
- Adaptable to change
- Flexible schedule availability
Affiliations
- very reliable
- time management
- fast learner
- willing to learn new qualifications
Accomplishments
- forklift experience
- basic electric knowledge
Certification
- massage therapy
Languages
English
Professional
References
References available upon request.
Timeline
Restaurant Busser
Texas Roadhouse Restaurant
06.2023 - Current
House Framer
Sharp Builders
03.2023 - 08.2024
Professional Mover
DeRaps It moving and storage
03.2021 - 06.2023
General Studies
Salem High School