
Assisted in various medical and customer service roles for several years. Embraced opportunities to engage in innovative tasks. Supported training initiatives and developed workflows to enhance employee efficiency in daily operations.
Achieved efficient management of electronic medical records through Aprima, Traknet, and Epic EMR Enhanced patient experience by streamlining phlebotomy and medical scheduling processes Improved laboratory operations and medication administration accuracy Elevated patient monitoring through diligent vital signs tracking and medical records upkeep Strengthened insurance verification processes and clerical efficiency Advanced injection administration and patient care quality in a medical office Optimized documentation practices using Microsoft Office Contributed to caregiving excellence and laundry service management