Rachael Brooks
Norman,OK
Summary
Dynamic professional with a proven track record at First Fidelity Bank, excelling in relationship building and customer service. Skilled in cash handling and compliance, I fostered trust with clients, enhancing satisfaction and generating new business through tailored financial solutions. A reliable team player dedicated to operational excellence and client success.
Overview
4
4
years of professional experience
Work History
Personal Banker
First Fidelity Bank
07.2023 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Animal Care Technician
Oklahoma Humane
01.2022 - 01.2023
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
- Administered medications to animals in treatment and documented changes in condition.
- Ensured proper nutrition for various species by preparing specialized diets and feeding schedules.
Kitchen Manager
Keystone Foods
01.2021 - 01.2022
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Education
Associate of Arts -
CARL ALBERT STATE COLLEGE
Poteau, OK05-2010
Skills
- Relationship building
- Branch operations
- Customer service
- Customer satisfaction
- Cash handling
- Banking
- Teamwork and collaboration
- Reliability
Timeline
Personal Banker
First Fidelity Bank
07.2023 - Current
Animal Care Technician
Oklahoma Humane
01.2022 - 01.2023
Kitchen Manager
Keystone Foods
01.2021 - 01.2022
Associate of Arts -
CARL ALBERT STATE COLLEGE
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