Rachael Clark
Lampasas
Summary
Versatile and results-driven professional with a proven track record at Rachael’s Cleaning, adept in business management and development, and fostering vendor relations. Excelled in enhancing service quality and business growth, achieving a loyal customer base through strategic planning and exceptional interpersonal skills.
Overview
31
31
years of professional experience
Work History
Small Business Owner
Rachael’s Cleaning
06.1994 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Waitress Supervisor
Gum Springs
04.2019 - 07.2022
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Front Desk Receptionist
Smile Brands
07.2008 - 08.2010
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Basic
Lampasas High
Lampasas, TX05.1994
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Operations management
- Business management and development
- Business development
- Financial management
- Project management
- Strategic planning
- Budget management
- Business growth and retention
Timeline
Waitress Supervisor
Gum Springs
04.2019 - 07.2022
Front Desk Receptionist
Smile Brands
07.2008 - 08.2010
Small Business Owner
Rachael’s Cleaning
06.1994 - Current
Basic
Lampasas High
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