Rachael Butler
Baldwin,NY
Summary
Diligent direct support professional with a solid background in providing compassionate support to individuals. Adept at managing daily activities, and ensuring clients' well-being through personalized care plans. Demonstrated proficiency in communication and problem-solving skills. Highly reliable team player with strong organizational skills and ability to adapt to changing needs.
Qualified professional with a background in providing support to healthcare professionals. Adept at improving efficiency and proven ability to ensure patient satisfaction through effective communication, meticulous attention to detail, and problem-solving. Demonstrated proficiency in scheduling, patient coordination, and maintaining accurate records.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Office Associate
Northwell Health
01.2025 - Current
- Managed financial aspects of the practice including processing payments, submitting insurance claims, and tracking outstanding balances to ensure profitability.
- Promoted patient well-being by addressing inquiries regarding appointment scheduling, medications, and test results in a timely manner.
- Elevated patient experience with friendly interactions at check-in/check-out while diligently verifying demographic information for accuracy during each visit.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and maintaining accurate medical records.
DSP (Direct Support Professional)
AHRC Nassau
06.2021 - Current
- Skills applicable to work as a direct support professional include Reliability and Attentiveness, Patience and Understanding, Compassion, Adaptability, cooking, first aid, organizational skills, knowledge of disabilities, understanding of health issues, cleaning skills, Performing personal hygiene care and housekeeping duties and more
Brand Ambassador
Lidl's Supermarket
01.2021 - 05.2021
- Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
- Developed creative displays and signage to draw customers to products.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Maintained clean, organized and professional work environment.
Brand Representative
Abercrombie & Fitch
11.2019 - 12.2019
- Seasonal job
- Increased sales by effectively communicating product benefits.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Achieved consistent sales targets by actively engaging with potential customers and addressing their specific needs.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
CAMP COUNSELOR
Kim's Kid Summer Camp
06.2018 - 08.2018
- Developed the camp's emergency procedures and shared them with other counselors in preparation for a serious event or injury
- Reported any camper who did not follow proper safety protocols
- Taught clients how to modify exercises appropriately to avoid injury
- Arrived on time, prepared and attentive for every training appointment
- Tracked class attendance and monitored class size to gauge the effectiveness of promotions
Education
Some College (No Degree) - Business Management
Barry University
MiamiAssociate of Science - Biology
Nassau Community College
Garden City, NY05-2027
High school diploma -
Baldwin Senior High School
Baldwin, NY01.2020
Skills
- Customer Service
- Time Management
- Interpersonal Communication Skills
- Caregiving
- Autism & Developmental Disabilities Experience
- Accurate recordkeeping
- Adept
- Client support
- Behavior redirection
- Scheduling appointments
- Document management
- Client relations
- Phone etiquette
Certification
- Driver's License
- CPR Certification
Personal Information
- Willing To Relocate: Anywhere in Nassau County
- Authorized To Work: US for any employer
Timeline
Medical Office Associate
Northwell Health
01.2025 - Current
DSP (Direct Support Professional)
AHRC Nassau
06.2021 - Current
Brand Ambassador
Lidl's Supermarket
01.2021 - 05.2021
Brand Representative
Abercrombie & Fitch
11.2019 - 12.2019
CAMP COUNSELOR
Kim's Kid Summer Camp
06.2018 - 08.2018
High school diploma -
Baldwin Senior High School
Some College (No Degree) - Business Management
Barry University
Associate of Science - Biology
Nassau Community College
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