Rachael Ernst
Longview,TX
Summary
Proven leader at Sonic, adept in driving team performance through innovative motivation and effective workload balancing. Excelled in enhancing employee training and fostering a culture of collaboration and active listening, resulting in significantly improved operational efficiency. Skilled in both interpersonal communication and multitasking, consistently delivering results beyond expectations.
Overview
1
1
year of professional experience
Work History
Crew Member Team Leader
Sonic
02.2024 - Current
- Set performance goals for individual team members and created reward systems and contests.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Educated crew workers on quality standards throughout processes.
- Handled cash orders thouroughly throughout each shift.
- Quickly and efficiently resolved complaints and escalated issues.
Education
Longview High School
Longview, TX05.2025
Skills
- Innovation and Creativity
- Employee Motivation
- Workload balancing
- Employee Training
- Active Listening
- Multitasking Abilities
- Interpersonal Communication
- Punctual and Dependable
- Team Collaboration
Timeline
Crew Member Team Leader
Sonic
02.2024 - Current
Longview High School
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