Rachael Freeland
Perris,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have hands-on experience in capillary puncture and unfortunately no venipuncture collection yet! Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. I am team oriented and I am able to maintain high productivity levels and efficiently completing procedures to uphold patient comfort and accuracy. Skilled in data entry, and patient education, ensuring safe and effective practices. Excel in communication, empathy, and adaptability, fostering positive patient experiences and efficient clinical workflows.
Overview
9
9
years of professional experience
Work History
Plasma Center Technician
BioLife Plasma Services
Temecula, CA
04.2024 - Current
- Perform capillary punctures on new and returning donors to check the hematocrit levels and total proteins in the plasma.
- Making sure that all donor vitals are input correctly into the donor DIS system.
- Provide excellent face-to-face customer service to ensure the Medical History Screening process is quick and easy.
- Inspected and sterilized equipment before and after each use according to established protocols.
- Reviewed donor files for accuracy and completeness prior to donation process.
- Maintained a clean and safe environment by adhering to infection control guidelines at all times.
- Verified consent forms were signed by donors prior to beginning the donation process.
Project Coordinator
Underline Energy Concepts
Lake Elsinore, CA
12.2022 - 02.2024
- Ensure that all required and requested paperwork and approval at the start of the project are correct and submitted in a timely manner.
- Check voicemail, emails, and text messages from homeowners, city inspectors, or the utility companies and respond accordingly.
- Converting new deals into jobs and creating new customer files in Buildertrend CRM.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Assessed, monitored and reported on work progression.
Purchasing Assistant
CRN Solutions Inc. (dba Primus Cable)
Lake Elsinore, CA
12.2020 - 12.2022
- Handle all RFQs, as well as custom build requests, from the Web sales team.
- Complete the RFQ request from assigned sales reps, and follow up with assigned vendors.
- Developed relationships with vendors to ensure timely delivery of goods.
- Reviewed purchase orders and invoices for accuracy.
- Maintained records of all purchases, pricing, and other important data.
- Researched potential suppliers to determine best value for materials purchased.
- Negotiated prices and terms with vendors to secure favorable deals.
- Coordinated shipping schedules between vendors and customers as necessary.
- Identified discrepancies between purchase orders, invoices and delivered items.
- Responded promptly to customer inquiries regarding order status or delivery issues.
- Kept inventory within ideal minimum and maximum levels with skilled management.
Accounting/Administrative Assistant
CRN Solutions Inc. (dba Primus Cable)
Lake Elsinore, CA
03.2020 - 12.2020
- Process invoices and post payments in QuickBooks from Inside Sales Representatives.
- Create quotes via HubSpot and perform general administrative office duties.
- Maintained accounts payable and receivable files, invoices and other related records.
- Coded invoices with appropriate general ledger codes and entered into accounting software system.
- Verified accuracy of vendor invoices against purchase orders prior to payment processing.
- Organized filing systems for both paper and electronic documents.
Administrative Assistant
DaVita
Riverside PD CENTRAL, CA
09.2018 - 03.2020
- Managed incoming and outgoing mail and ensured all correct information is included in the medical records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing customer contact information.
Dialysis
DaVita
Moreno Valley, CA
11.2015 - 10.2018
- Assisted in the preparation of dialysis machines for patient treatments.
- Maintained accurate records of all treatments and procedures performed on patients.
- Monitored patient vital signs during treatment sessions.
- Ensured that all safety protocols were followed throughout the duration of each treatment session.
- Assisted with the insertion of arteriovenous fistulas or grafts into patients.
- Managed inventory levels of supplies used in dialysis treatments.
- Provided emotional support to patients undergoing dialysis therapy.
- Created detailed reports regarding patient care activities.
- Observed any changes in a patient's condition during a treatment session.
- Documented all relevant information regarding each patient's progress during their course of treatment.
- Collaborated with other healthcare professionals such as nurses, dietitians, social workers., to ensure optimal care for patients receiving dialysis therapy.
- Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
Education
Online Medical Assistant Certificate Program in Medical Assisting -
U.S. Career Institute
Remote09.2024
Vocational school in Phlebotomy -
Complete Phlebotomy Training
12.2013
High school diploma -
Temescal Canyon High School
Lake Elsinore, CA01.2002
Skills
- Customer Service
- Time management abilities
- Attention to Detail
- Adaptability and Flexibility
- Multitasking
- Patient Care
References
References available upon request.
Timeline
Plasma Center Technician
BioLife Plasma Services
04.2024 - Current
Project Coordinator
Underline Energy Concepts
12.2022 - 02.2024
Purchasing Assistant
CRN Solutions Inc. (dba Primus Cable)
12.2020 - 12.2022
Accounting/Administrative Assistant
CRN Solutions Inc. (dba Primus Cable)
03.2020 - 12.2020
Administrative Assistant
DaVita
09.2018 - 03.2020
Dialysis
DaVita
11.2015 - 10.2018
Online Medical Assistant Certificate Program in Medical Assisting -
U.S. Career Institute
Vocational school in Phlebotomy -
Complete Phlebotomy Training
High school diploma -
Temescal Canyon High School