Rachael Hardy
Canton,OH
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Also, I am a detail-oriented team player with strong organizational skills—the ability to handle multiple projects simultaneously with accuracy.
Overview
6
6
years of professional experience
Work History
Style Consultant
Target
08.2022 - Current
- Greeted all guests with warm smiles and asked questions to better understand his or her needs.
- Collaborated with fellow co-workers to ensure communication, for an improved team performance and customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Passenger Service Agent
United Airlines
05.2021 - 08.2022
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
Sales Associate
Uptown Cheapskate
06.2020 - 05.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cashier Supervisor
Marc's Grocery Store
09.2018 - 11.2019
- Quickly and accurately counted drawers at start and end of each shift.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Education
Associate of Applied Science - Paralegal Studies
Cuyahoga Community College
Cleveland, OH05.2025
High School Diploma -
Lake High School
Uniontown, OH05.2020
Skills
Customer Service
Problem-Solving
Community Outreach
Multitasking and Organization
Strong Work Ethic
Excellent Communication
Timeline
Style Consultant
Target
08.2022 - Current
Passenger Service Agent
United Airlines
05.2021 - 08.2022
Sales Associate
Uptown Cheapskate
06.2020 - 05.2021
Cashier Supervisor
Marc's Grocery Store
09.2018 - 11.2019
Associate of Applied Science - Paralegal Studies
Cuyahoga Community College
High School Diploma -
Lake High School