Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachael Kirkendoll

ELYRIA

Summary

Proficient professional with a versatile background in customer service and operational management. Known for exceptional cash handling and emergency response skills, ready to drive efficiency and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Speedway Gas Station
North Ridgeville, OH
03.2025 - 02.2026
  • Delivered exceptional customer service, solving inquiries and issues promptly.
  • Operated cash register, conducted cash drops, managed cash flow.
  • Maintained clean work environment by doing trash and wiping of counters on a routine schedule.

Assistant Manager

OSL Retail Services
Elyria, OH
12.2023 - 05.2025
  • Trained new mobile experts on sales tactics and customer engagement strategies.
  • Helped manage cell phone returns, explaining phone bills, pricing, and the selling of accessories.
  • Made sure all customers received honest and accurate information.

Assistant Manager in Training

Dominos's Pizza
Elyria, OH
03.2020 - 11.2022
  • Trained new team members on service protocols and operational standards.
  • Ensured food safety compliance through regular inspections and training sessions.
  • Supported daily operations by coordinating staff schedules and inventory management.
  • Properly gave out drivers' personal tips out to them at the end of their shift.

Education

Associate of Arts -

Lorain County Community College
Elyria, OH
07-2023

Skills

  • Customer service
  • Cash handling
  • Data entry
  • Critical thinking
  • Active listening
  • Emergency response
  • Cash handling

Certification

  • BLS
  • STNA

Timeline

Customer Service Representative

Speedway Gas Station
03.2025 - 02.2026

Assistant Manager

OSL Retail Services
12.2023 - 05.2025

Assistant Manager in Training

Dominos's Pizza
03.2020 - 11.2022

Associate of Arts -

Lorain County Community College