Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachael McCracken

Leland,NC

Summary

A dedicated professional with a background in customer-centric industries, I have a demonstrated track record of creating nurturing environments and delivering exceptional customer service. With a reputation for adaptability, strong communication skills, and a commitment to excellence, I'm eager to utilize my experience to contribute to a full-time professional role that combines my passion for personal development with my commitment to providing outstanding service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Development Representative

Miracle Toyota Of North Auguta
10.2024 - 08.2025
  • Reviewed client concerns and recommended appropriate changes to supervisors.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Developed business pipeline using cold and warm techniques.
  • Provided exceptional customer service, resulting in increased client satisfaction and repeat business.
  • Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.

Private Nanny

Care.com HomePay
01.2022 - 08.2025
  • Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Adapted caregiving approaches based on individual needs of each child to provide personalized support.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.


EARLY CHILDHOOD EDUCATOR

Kid's Paradise
02.2022 - 06.2022
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided emotional support and guidance to children, fostering sense of security and belonging.
  • Applied play-based strategies to provide diverse approaches to learning.

Server Assistant

Longhorn Steakhouse
08.2021 - 06.2022
  • Greeted guests with a warm welcome in order to create a hospitable environment.
  • Accurately processed payments, handled cash transactions, and provided change, ensuring all financial transactions were completed with precision and integrity.
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
  • Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Collaborated with other staff members to maintain high-level customer satisfaction.

Daycare Teacher

Connect Kids
06.2020 - 02.2022
  • Guided students through daily routines, instilling a sense of responsibility and independence within each child.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.

Education

Diploma -

CONWAY HIGH SCHOOL
Conway, SC
06-2020

Skills

  • Proficient in prioritizing tasks
  • Effective communication
  • Understanding diverse perspectives
  • ACTIVITY PLANNING
  • ORGANIZATION
  • Conflict management
  • Effective team collaboration
  • Cash management
  • POS SYSTEMS
  • Flexibility in diverse settings
  • ATTENTION TO DETAIL
  • Customer relationship management
  • Strategic issue analysis
  • Skilled in prioritizing concurrent responsibilities
  • Goal-oriented self-motivation
  • Skilled in organizing schedules
  • Building professional connections

Certification

  • CPR CERTIFIED
  • FIRST AID CERTIFIED

Timeline

Business Development Representative

Miracle Toyota Of North Auguta
10.2024 - 08.2025

EARLY CHILDHOOD EDUCATOR

Kid's Paradise
02.2022 - 06.2022

Private Nanny

Care.com HomePay
01.2022 - 08.2025

Server Assistant

Longhorn Steakhouse
08.2021 - 06.2022

Daycare Teacher

Connect Kids
06.2020 - 02.2022

Diploma -

CONWAY HIGH SCHOOL