Rachael Newell
Summary
Detail-oriented and organized professional with over 18 years of experience in client coordination, team management, and operations within service-based industries. Skilled in scheduling, system administration, data tracking, and cross-functional collaboration. Known for maintaining accuracy, consistency, and brand standards while supporting high-performance teams. Proficient in Excel, Microsoft Office, and G-Suite applications with a strong aptitude for learning new systems quickly. Passionate about optimizing processes and supporting operational excellence in dynamic, multi-location environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner / Salon Suite Stylist
Gypsy Beautique
04.2021 - Current
- Manage day-to-day business operations, including client scheduling, staffing coordination, and system management.
- Managed inventory systems, ensuring optimal stock levels and timely replenishment of products.
- Developed and executed marketing strategies to enhance brand visibility and customer engagement.
- Maintain accurate service and personnel records while ensuring compliance with company and state standards.
- Lead process improvements for events, training, and daily scheduling.
- Oversee marketing and client communications to maintain operational flow across all services.
Manager / Stylist
Ulta Beauty
03.2019 - 04.2021
- Supervised salon operations, scheduling, staff training, collaboration events, and employee performance to meet business goals.
- Collaborated cross-functionally with corporate teams to ensure brand standards, and system alignment.
- Tracked key metrics, appointments, and service data to maintain operational efficiency.
- Managed customer service initiatives and resolved scheduling or staffing conflicts.
- Supported the training and onboarding of new employees in company systems and policies.
- Led team of stylists to deliver exceptional client experiences and achieve service excellence.
- Developed training programs for new stylists, enhancing skills and improving team performance.
Hairstylist
Lotus Salon
01.2017 - 03.2019
- Supported operational management of client scheduling and daily service coordination.
- Ensured client satisfaction through attentive communication and efficient workflow management.
- Contributed to system organization and implementation of scheduling best practices.
- Provided personalized consultations to determine client preferences and hairstyles.
- Executed a variety of cutting, coloring, and styling techniques using advanced tools.
- Developed strong client relationships through exceptional service and follow-up communication.
Education
No Degree - Cosmetology
Paul Mitchell The School
Rhode Island09-2007
High School Diploma -
Dighton Rehoboth High School
Dighton06-2006
Skills
- Workforce Scheduling & Coordination
- Data Entry & Accuracy Management
- System Troubleshooting & Administration
- Team Training & Support Documentation
- Customer Experience & Brand Standards
- Excel, G-Suite, and Microsoft Office
- Operations & Business Management
- Cross-Functional Collaboration
- Relationship building
- Small business operations
Certification
- Online Makeup Academy – Special FX Makeup Course, Completed February 2021
- Paul Mitchell The School RI – Instructor Training Course, Graduated April 2021
- Paul Mitchell The School RI – Cosmetology License, Graduated October 2007
- Licensed Cosmetologist: Rhode Island (Since 2006) | Massachusetts (Since 2007)
Timeline
Owner / Salon Suite Stylist
Gypsy Beautique
04.2021 - Current
Manager / Stylist
Ulta Beauty
03.2019 - 04.2021
Hairstylist
Lotus Salon
01.2017 - 03.2019
No Degree - Cosmetology
Paul Mitchell The School
High School Diploma -
Dighton Rehoboth High School