Summary
Overview
Work History
Education
Skills
Timeline

Rachael Stickels

Choen & Lombardo, P.C.
Tonawanda,NY
30
Years of experience

Dynamic paralegal with extensive experience at Choen & Lombardo, P.C., skilled in drafting legal documents and managing complex cases. Proven ability to analyze legal documents for accuracy while effectively communicating with clients and colleagues. A dedicated team player, adept at juggling multiple projects and deadlines, ensuring compliance and achieving successful outcomes.

Work History

Paralegal

1 Year 8 Months
Choen & Lombardo, P.C. | 02.2025 - Current
  • Obtained and prepared evidence for hearings and trials, ensuring accuracy of information through thorough research for specific cases.
  • Assisted in preparing interrogatories and requests for production of documents to gather pertinent information and materials from the other spouse, drafting pleadings that detail child custody and support requirements.
  • Drafted and responded to requests for Production of Documents and Interrogatories, facilitating information exchange between parties.
  • Prepared written reports for cases and arranged legal arguments if an attorney decides to file a lawsuit.
  • Excellent knowledge of basic concepts of family law, covering marriage, divorce, property division, spousal support, child custody, visitation, and support, tax consequences of separation, and divorce.
  • Coordinated schedules for meetings with clients and attorneys to ensure timely discussions. and court appearances for the attorney.
  • Detailed service difficulties by actively listening and accurately noting service details of the defendant/plaintiff.
  • Wrote business documents as instructed, organized files, answered phones with courtesy, sent grammatically correct emails and letters, and prepared important paperwork.
  • Managed incoming and outgoing mail, ensuring timely distribution of legal documents to clients and attorneys. and legal documents, distributed to clients and attorneys.

Paralegal

1 Year 11 Months
McCalla, Raymer, Leibert, Pierce, LLC | 08.2023 - 07.2025
  • Drafted foreclosure documents to support attorney representation
  • Coordinated with banks to facilitate the foreclosure process
  • Drafted sales documents to send to Referees for Foreclosure Auctions
  • Updated client management systems to improve data accuracy
  • Managed firm’s E-File inbox, ensuring timely distribution to attorneys and departments

Foreclosure II Processor

2 Years 4 Months
M&T Bank | 02.2021 - 06.2023
  • Maintain knowledge of investor, insurer, State foreclosure guidelines, policies, and procedures
  • Reviewed and prepared bidding instructions from Sale Schedule Report to ensure compliance and accuracy in foreclosure processes
  • Prepare Bidding Instructions for Firms
  • Prepare Sale Result Checklist for QC
  • Review and update files from the First Legal Report
  • Review and update files from the Due Diligence Report
  • Work Daily Queues in Blacknight/Loansphere
  • Work daily in Director/MSP
  • Updated internal banking systems and notated accounts to maintain accurate financial records and facilitate timely processing
  • Executed Crosspoint data entry for tracking and reporting purposes.

Foreclosure Paralegal/Team Lead

2 Years 3 Months
Schiller Knapp | Amherst, NY | 11.2018 - 02.2021
  • Prepared foreclosure judgment documents for legal proceedings.
  • Drafted and prepared affidavits of merits for court filings.
  • Drafted, prepared, and submitted discontinuance documents for legal cases.
  • Led Judgments Team and trained new hires on judgment process to ensure team readiness.
  • Tracked team productivity and reviewed work for accuracy and quality to maintain high standards.
  • Establish priorities, delegate work and hold self and team accountable for maintaining time expectations and meeting critical deadlines.
  • Maintain knowledge of compliance mandates, mortgage servicing policies and procedural updates, investor specific guidelines, and related changes within the mortgage servicing industry.
  • Ensure compliance with all investor, insurer, client and firm policies, procedures and guidelines.
  • Monitored and generated productivity reports to provide insights into team performance.

Matrimonial Paralegal

1 Year 10 Months
Herrington Law Firm, PLLC | Williamsville, NY | 10.2016 - 08.2018
  • Responsibilities included obtaining and preparing evidence for hearings and trials, researching and confirming whether information obtained is accurate and can be used for specific cases.
  • Assisted in preparing interrogatories and requests for production of documents, gathering pertinent information from the other spouse, and drafting pleadings detailing child custody and support requirements.
  • Drafted requests for Production of Documents and Interrogatories, and provided response to those offered by the other party.
  • Prepared written reports for cases and organized legal arguments for potential lawsuits.
  • Excellent knowledge of basic concepts of family law, covering marriage, divorce, property division, spousal support, child custody, visitation, and support, tax consequences of separation, and divorce.
  • Coordinated schedules to arrange meetings between attorneys and clients. and court appearances for the attorney.
  • Noted service details for defendant/plaintiff and created detailed reports on service execution and any challenges encountered.
  • Wrote business documents and organized files.
  • Sorted and distributed incoming mail to the appropriate legal departments and clients. and legal documents, distributed to clients and attorneys.

Foreclosure Paralegal

2 Years 5 Months
Schiller Knapp | Amherst, NY | 05.2014 - 10.2016
  • Collaborated with attorneys in preparing sales and foreclosure documents, streamlining case processing.
  • Coordinated with banks to facilitate the foreclosure process, enhancing communication and efficiency.
  • Drafted foreclosure judgment documents to ensure compliance with legal standards.
  • Filed legal documents in accordance with court procedures. and managed attorneys' calendars.

Family Law Paralegal

2 Years 11 Months
J. Adams & Associates, PLLC | Williamsville, NY | 10.2011 - 09.2014
  • Drafted pleadings outlining child custody and support requirements to support case objectives.
  • Drafted requests for production of documents and interrogatories, and responded to those provided by the other party.
  • Prepared interrogatories and requests for production of documents to gather essential information from the other spouse.

Operations Coordinator

7 Months
Steven Yeh | Amherst, NY | 08.2010 - 03.2011
  • Directed organization and synchronization of activities among managers and departments, improving cross-departmental collaboration.
  • Processed ideas and implemented changes to enhance operational workflows.
  • Interacted with outside agencies and organizations, ensuring availability of key personnel while managing multiple projects to meet deadlines.
  • Coordinated the training of new hires with subject matter experts and qualified trainers.
  • Welcomed clients courteously, ensuring an inclusive atmosphere.

Owner

9 Years 5 Months
A Perfect 10 Nail Salon | Tonawanda, NY | 05.1997 - 10.2006
  • Recruited and supervised nail technicians to deliver quality service and enhance customer satisfaction while managing payroll.
  • Maintained clean, sanitary business environment and confirmed employees had up-to-date licenses and certifications to ensure compliance and customer safety.
  • Tactfully developed working relationships with a diverse population of customers.
  • Managed salon utility payments, ensuring timely payment of water, heat, electric, and cable, while maintaining functionality of fixtures and equipment.
  • I accepted payments from customers and monitored the transfer of money to and from the business.

Education

Associates Degree - Paralegal Studies

Bryant & Stratton College | 01-2010
  • Member of the Alpha Beta Gamma National Honor Society
  • GPA: 3.8

Skills

Legal research
Legal document analysis
Legal terminology expertise
Effective legal communication
Collaborative case management
Task management
Witness interviewing

Timeline

Paralegal

Choen & Lombardo, P.C.
02.2025 - CurrentRead More

Paralegal

McCalla, Raymer, Leibert, Pierce, LLC
08.2023 - 07.2025Read More

Foreclosure II Processor

M&T Bank
02.2021 - 06.2023Read More

Foreclosure Paralegal/Team Lead

Schiller Knapp
11.2018 - 02.2021Read More

Matrimonial Paralegal

Herrington Law Firm, PLLC
10.2016 - 08.2018Read More

Foreclosure Paralegal

Schiller Knapp
05.2014 - 10.2016Read More

Family Law Paralegal

J. Adams & Associates, PLLC
10.2011 - 09.2014Read More

Operations Coordinator

Steven Yeh
08.2010 - 03.2011Read More

Owner

A Perfect 10 Nail Salon
05.1997 - 10.2006Read More

Bryant & Stratton College

Associates Degree from Paralegal Studies
Read More
Rachael Stickels