Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Rachael Ruth

Peoria,AZ

Summary

Motivated individual with experience in customer relations and training. Recognized for active listening and problem resolution skills, ready to leverage expertise to enhance team performance and optimize customer service operations.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Synchrony
Phoenix, AZ
09.2023 - 09.2025
  • Resolved customer inquiries through multiple communication channels, enhancing overall customer satisfaction.
  • Processed account changes and transactions accurately, ensuring compliance with company policies.
  • Collaborated with team members to streamline operational processes, reducing response times for customer queries.
  • Assisted in training new representatives on systems and procedures, fostering a knowledgeable workforce.

Cash Processor

GardaWorld Cash Services
Tempe, AZ
03.2021 - 04.2023
  • Processed cash deposits and withdrawals, ensuring accuracy and compliance with security protocols.
  • Operated currency sorting machines to facilitate efficient cash handling and minimize discrepancies.
  • Conducted daily audits of cash inventory, identifying variances and implementing corrective actions.
  • Trained new staff on cash processing procedures and safety measures to enhance team performance.

Education

High School Diploma -

Hope HighSchool
Phoenix, AZ

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Complaint handling
  • Payment processing

Work Preference

Work Type

Full Time

Location Preference

RemoteOn-Site

Timeline

Customer Service Representative

Synchrony
09.2023 - 09.2025

Cash Processor

GardaWorld Cash Services
03.2021 - 04.2023

High School Diploma -

Hope HighSchool
Rachael Ruth