Rachael Seymour

Functions:

• Managed a high volume of tables, ensuring seamless service from greeting to check-out.
• Provided exceptional customer service in a fast-paced, high-volume restaurant.
• Oversaw opening and closing duties, including side work and prep for lunch and dinner shifts.
• Conducted quality checks on coworkers' side work to maintain operational standards.
• Communicated effectively with managers to ensure smooth restaurant operations.
• Assisted with training and mentoring new servers to uphold service excellence.
• Ensured compliance with food safety and sanitation standards as a SafeServ-certified professional.

Achievements:

• Recognized as the highest seller among the server team, consistently exceeding sales goals.
• Successfully managed multiple tables while maintaining high guest satisfaction and efficiency.
• Consistently acknowledged by management for leadership, teamwork, and guest service.
• Improved workflow by proactively coordinating side work and team responsibilities.
• Contributed to increased customer retention through exceptional service and attentiveness.
• Assisted in streamlining opening and closing procedures, enhancing overall efficiency.

Functions:

• Provided outstanding customer service in a fast-paced, high-volume restaurant environment.
• Managed multiple tables efficiently, ensuring guests received timely and attentive service.
• Took accurate food and beverage orders, relaying them effectively to the kitchen and bar staff.
• Assisted with the restaurant's opening, closing, and side work to maintain smooth operations.
• Ensured compliance with food safety and sanitation standards to uphold quality service.
• Collaborated with team members and management to enhance guest experiences.
• Upsold menu items and promotions to maximize sales, and increase revenue.

Achievements:

• Consistently received positive customer feedback, and high satisfaction ratings.
• Recognized for strong multitasking skills and ability to manage high table turnover.
• Improved efficiency by proactively assisting with team responsibilities and workflow.
• Achieved high sales performance through effective upselling and menu knowledge.
• Contributed to a positive team environment through leadership and support.

Functions:

• Provided fast, attentive service in a high-energy bar environment, ensuring a positive guest experience.
• I took drink and food orders accurately while managing multiple tables and bar patrons.
• Prepared and served alcoholic and non-alcoholic beverages in compliance with state and company regulations.
• Verified guest identification and ensured responsible alcohol service as a TIPS-certified professional.
• Assisted bartenders with drink preparation, restocking, and maintaining a clean and organized bar area.
• Handled cash and credit transactions efficiently while ensuring accurate billing and checkouts.
• Promoted daily specials, and upsold premium beverages to maximize sales.
• Assisted with bar opening, closing, and side work to ensure smooth operations.

Achievements:

• TIPS-certified, ensuring responsible alcohol service, and enhanced guest safety.
• Consistently recognized for exceptional customer service and efficiency in a high-volume setting.
• Increased sales through effective upselling and menu recommendations.
• Maintained a high level of accuracy in drink preparation and order execution.
• Built strong customer relationships, contributing to guest retention and repeat business.
• Assisted in improving workflow and team communication, enhancing overall bar efficiency.