Summary
Overview
Work History
Education
Skills
Custom Section
Timeline
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Rachael Soliman

Algonquin,IL

Summary

Resourceful professional known for high productivity and efficient task completion. Specialize in event coordination and workflow optimization. Excel in communication, problem-solving, and time management, ensuring successful project outcomes through effective leadership and teamwork.

Overview

20
20
years of professional experience

Work History

Advanced Treatment Placement Specialist

Acadia Healthcare
Algonquin , IL
03.2022 - Current
  • Collaborated with staff members across departments on shared goals.
  • Collaborated with new customers to give details about company offerings.
  • Collected data and prepared reports on program outcomes.
  • Maintained accurate records of all outreach activities conducted.
  • Provided timely, courteous, and knowledgeable responses to information requests.

Professional Outreach Representative

Timberline Knolls Faith Based Treatment Program
Lemont, Illinois
06.2017 - Current
  • Provided customer service and responded to inquiries from clients.
  • Provided timely, courteous, and knowledgeable responses to information requests.
  • Organized and facilitated community meetings and educational events.
  • Coordinated logistics for outreach activities such as trainings or workshops.
  • Attended conferences, workshops, seminars, and other networking events.
  • Prepared presentations about the organization's services for public speaking engagements.

Regional Recovery Executive

Rosewood Centers for Eating Disorders
Algonquin, IL
11.2014 - 07.2016
  • Built and maintained deep relationships with targeted referring professionals
  • Daily entered data into CRM and ran reports on a weekly basis
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Resolved customer complaints or answered customers' questions.
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Maintained updated knowledge through continuing education and advanced training.
  • Updated and maintained databases with current information.

Professional Outreach Representative

Timberline Knolls Residential Treatment Center
Lemont, Illinois
08.2009 - 11.2014
  • Managed 7 states in the Southeast
  • Developed and implemented bi-annual marketing, sales, outreach and communication goals
  • Strategically planned, developed and executed one on one meetings, educational events, and networking events
  • Represented at conferences and events nation wide
  • Researched, identified and targeted potential referring professionals
  • Built and maintained deep relationships with targeted referring professionals
  • Daily entered data into CRM and ran reports on a weekly basis

Professional Relations Representative

Remuda Ranch Faith Based Treatment Programs
Schaumburg, IL
08.2004 - 08.2009
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.

Education

Bachelor of Science - International Studies

University of WI – Platteville
Platteville, WI
05.2003

Bachelor of Science - Geography

University of WI – Platteville
Platteville, WI
05.2003

Skills

  • Recordkeeping
  • Clear communication
  • Discretion and confidentiality
  • Attention to detail
  • Schedule management
  • Team collaboration
  • Relationship building
  • Event planning
  • Client coordination
  • Multitasking and organization
  • Adaptability and flexibility
  • Event coordination
  • Scheduling and calendar management
  • Verbal and written communication
  • Database management
  • Data entry
  • CRM software

Custom Section

  • Home Church is St. Paul Coptic Orthodox Mission Church of Chicago
  • Has attended Individually Directed Retreats at Bellarmine Jesuit Retreat House 5 times
  • Is currently signed up for her first Weekend Retreat at Bellarmine in February

Timeline

Advanced Treatment Placement Specialist

Acadia Healthcare
03.2022 - Current

Professional Outreach Representative

Timberline Knolls Faith Based Treatment Program
06.2017 - Current

Regional Recovery Executive

Rosewood Centers for Eating Disorders
11.2014 - 07.2016

Professional Outreach Representative

Timberline Knolls Residential Treatment Center
08.2009 - 11.2014

Professional Relations Representative

Remuda Ranch Faith Based Treatment Programs
08.2004 - 08.2009

Bachelor of Science - International Studies

University of WI – Platteville

Bachelor of Science - Geography

University of WI – Platteville

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Rachael Soliman