Rachal Jones
Shreveport,LA
Summary
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Overview
10
10
years of professional experience
Work History
Benefits Advisor
Aflac
Shreveport
03.2026 - Current
- Advised clients on benefit options and healthcare plans tailored to individual needs.
- Analyzed client requirements to develop customized insurance solutions, enhancing customer satisfaction.
- Educated clients on policy features, coverage limits, and claims processes to ensure informed decisions.
- Collaborated with team members to streamline enrollment processes, improving operational efficiency.
Store Director
Brookshire Grocery
Shreveport, LA
10.2021 - 03.2026
- Managed inventory levels using advanced stock management systems to minimize shrinkage.
- Trained and mentored staff, fostering a collaborative team environment and enhancing service quality.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Established strong vendor relationships, negotiating favorable terms that improved product offerings.
- Oversaw compliance with health and safety regulations, ensuring a safe shopping environment for customers and staff.
- Coordinated marketing efforts to promote store events, increasing community engagement and foot traffic.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Implemented loss prevention strategies to minimize shrinkage, securing company assets and reducing costs.
Assistant Manager
Brookshire's Grocery Company
Monroe, LA
05.2016 - 09.2021
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Developed staff schedules to optimize labor efficiency and enhance customer service.
- Trained team members on product knowledge and customer engagement techniques.
- Implemented inventory management processes, reducing stock discrepancies and improving accuracy.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma -
Ouachita Parish High School
Monroe, LA05.2012
No Degree - Elementary Education
Louisiana Delta Community College
Monroe, LASkills
- Team management
- Merchandising
- Training & development
- Leadership
- Supervising experience
- Sales management
- Shift management
- Store management
Timeline
Benefits Advisor
Aflac
03.2026 - Current
Store Director
Brookshire Grocery
10.2021 - 03.2026
Assistant Manager
Brookshire's Grocery Company
05.2016 - 09.2021
High School Diploma -
Ouachita Parish High School
No Degree - Elementary Education
Louisiana Delta Community College