Racheal Johnson
Leland,NC
Summary
Engineering student versed in reviewing plans, writing reports, researching solutions, and implementing company procedures. Willingness to learn, follow instructions, and work cooperatively within team environments. Computer competencies include various Excell and MS Office applications. A future Engineer pursuing a bachelor's degree in electrical engineering and looking to take on new challenges in an intern role to further advance in this field.
Overview
5
5
years of professional experience
Work History
Horse Drawn Trolley and Carriage Driver
Spring brook Farms
06.2021 - Current
- Handled cash transactions accurately while collecting payment from customers after each ride.
- Assisted passengers in safely boarding and disembarking the carriage while providing exceptional customer service.
- Contributed to the company''s positive reputation by consistently receiving excellent feedback from customers.
- Demonstrated strong communication skills while addressing diverse groups of tourists during carriage rides.
- Maintained timely schedules, effectively managing pick-up and drop-off locations for various clients.
- Resolved conflicts or concerns diplomatically when dealing with difficult passengers or situations during tours.
Care Giver
We help at Home
01.2023 - 03.2024
- Provide exceptional care to patient while corresponding with medical team
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
Assistant Department Manager
Harris Teeter
09.2020 - 05.2021
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service.
Manager
Smithfield’s Chicken N BBQ
08.2019 - 09.2020
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Bachelor of Science - Engineering Electrical
Coastal Carolina University
Conway, SC05.2026
Associate of Science - Engineering (Pre-Engineering)
Brunswick Community College
Supply, NC05.2024
Skills
- Effective Time Management
- Adaptive Learning
- Strong Work Ethic
- Active Listening
- Interpersonal Communication
- Excellent problem-solving skills
- Research and Development
Timeline
Care Giver
We help at Home
01.2023 - 03.2024
Horse Drawn Trolley and Carriage Driver
Spring brook Farms
06.2021 - Current
Assistant Department Manager
Harris Teeter
09.2020 - 05.2021
Manager
Smithfield’s Chicken N BBQ
08.2019 - 09.2020
Bachelor of Science - Engineering Electrical
Coastal Carolina University
Associate of Science - Engineering (Pre-Engineering)
Brunswick Community College
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