Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Racheal Ruiz-Gonzalez

Spartanburg,SC

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Los Mexicanos. Proven ability to engage guests and resolve complaints effectively, ensuring memorable dining experiences. Proficient in cash handling and POS operations, consistently maintaining accuracy and fostering customer loyalty. Committed to cleanliness and teamwork in fast-paced environments. Ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server/Restaurant Hostess

Los Mexicanos
02.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Cashier

K-Pop
07.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

Dorman High School
Roebuck, SC
05.2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Team collaboration
  • Point of sale operation

Accomplishments

  • National Honor Society
  • Beta Club
  • Cerra Teacher Cadet
  • RDA Outstanding Student of the year 2024-2025

Certification

  • CPR Certified
  • Level 2 SC Early Childhood Educator

Languages

Spanish
Native or Bilingual

Timeline

Server/Restaurant Hostess

Los Mexicanos
02.2024 - Current

Cashier

K-Pop
07.2022 - 01.2023

Dorman High School

Similar Profiles

CREATE PROFILE