Racheal Zucker
San Diego,CA
Summary
Proven track record in customer service excellence and cash handling, honed across roles at Choctaw Nation Hospitality House and beyond. Demonstrates exceptional work ethic and integrity, significantly enhancing guest satisfaction. Skilled in multitasking and maintaining composure under pressure, ensuring high efficiency and reliability in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Cashier/Cook
Choctaw Nation Travel Plaza
Talihina, OK
12.2022 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Housekeeper Aide
Choctaw Nation Hospitality House
Talihina, OK
03.2019 - 01.2020
- Participated in regular performance reviews with supervisors, seeking feedback for continuous improvement in job performance quality and efficiency levels.
- Maximized efficiency with thorough training in proper cleaning techniques and use of equipment.
- Managed laundry responsibilities efficiently, ensuring clean linens were readily available for room turnovers.
- Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
- Enhanced guest satisfaction by maintaining a clean and organized environment in all areas of the property.
Waitress
Bell's Kitchen
Talihina, OK
02.2018 - 07.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Talihina High School
Talihina, OK05.2016
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Order Taking
- Cash Register Operation
Timeline
Cashier/Cook
Choctaw Nation Travel Plaza
12.2022 - 02.2024
Housekeeper Aide
Choctaw Nation Hospitality House
03.2019 - 01.2020
Waitress
Bell's Kitchen
02.2018 - 07.2018
High School Diploma -
Talihina High School