RACHEL STOLZENFELD
White Lake,MI
Summary
Results-driven Product Analyst skilled in Agile methodologies and user-centered design. Leverages analytical problem-solving and effective communication to enhance products and meet client needs. Founded and led a division-wide Employee Recognition Program, contributing to a positive company culture.
Overview
6
6
years of professional experience
Work History
Product Analyst- Court and Justice Division
Tyler Technologies
Troy, MI
02.2025 - Current
- Partner with cross-functional teams and municipal government entities to define product requirements and deliver enhancements aligned with state specific laws and regulations as well as operational needs.
- Developed user stories to align product development with user needs and enhancements.
- Facilitated product testing sessions to gather user feedback, informing usability improvements.
- Contribute to system documentation and product specifications to support long term software sustainability.
Product Analyst- Payments Division
Tyler Technologies
Troy, MI
03.2024 - 02.2025
- Gathered and analyzed client and market requirements to improve product.
- Developed structured user stories support sprint execution and cross-team alignment.
- Collaborated with product team to manage enhancement requests and ensure sustainable, maintainable solutions.
- Conducted product testing sessions to validate functionality prior to release.
- Utilize Figma to design UI prototypes and support product feature enhancements.
Relationship Manager
Treva
01.2023 - 03.2024
- Ranked #1 company-wide in contract placements for nursing assistants, significantly expanding market presence.
- Managed high-volume client and candidate relationships in a fast-paced health care staffing environment.
- Cultivated strong client relationships through regular communication and personalized support.
- Designed competitive compensation packages and negated contract terms to drive placement success.
Juvenile Case Manager
Growth Works
09.2019 - 01.2023
- Developed individualized rehabilitation plans for juvenile clients using government case management systems.
- Represented youth in court proceedings and collaborated with legal and community stakeholders.
- Collaborated with community partners and represented the agency and youth in court, advocating for clients and supporting department goals.
- Advocated for clients' rights and needs within the judicial system to ensure fair treatment and access to necessary resources.
Education
Law, Justice and Public Policy
Michigan State University
02.2022
Bachelor of Criminal Justice -
MICHIGAN STATE UNIVERSITY
East Lansing, MI01.2019
Skills
- Product Management
- Agile Methodology
- User Centered Design
- Analytical Problem Solving
- Critical Thinking
- Attention to Detail
- Case Management
- Customer Relationship Management
- Time Management
- Leadership
- Effective Communication
- Teamwork
Extracurricular Activities
Event Ambassador for Marklund, TopHat Charity Gala, 01/16, Present American Criminal Justice Association, Michigan State University, 01/18, Present
Timeline
Product Analyst- Court and Justice Division
Tyler Technologies
02.2025 - Current
Product Analyst- Payments Division
Tyler Technologies
03.2024 - 02.2025
Relationship Manager
Treva
01.2023 - 03.2024
Juvenile Case Manager
Growth Works
09.2019 - 01.2023
Law, Justice and Public Policy
Michigan State University
Bachelor of Criminal Justice -
MICHIGAN STATE UNIVERSITY