Rachel allen
Crawfordsville,IN
Summary
Dedicated professional with a strong background in customer service and patient care. Proven ability to collaborate with interdisciplinary teams and implement effective treatment plans. Committed to maintaining safety protocols and enhancing client well-being.
Overview
5
5
years of professional experience
Work History
CNA
Brownsburg Meadows
Brownsburg, Indiana
10.2025 - Current
- Assisted residents with daily living activities and personal care needs.
- Followed safety protocols to maintain a secure environment for residents.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Reported changes in patient conditions to registered nurse or physician.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Behavior Technician
ladoga recovery center
Ladoga, Indiana
07.2023 - 10.2025
- Implemented individualized treatment plans for clients at a recovery center.
- Monitored client behavior and provided feedback to support staff.
- Assisted in conducting assessments to evaluate client needs and progress.
- Educated clients on coping strategies and life skills during sessions.
- Collaborated with interdisciplinary teams to enhance treatment effectiveness.
- Documented client interactions and maintained accurate records consistently.
- Trained new staff on behavior management techniques and protocols.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
Warehouse Worker
Amazon
Indianapolis, Indiana
01.2021 - 07.2023
- Loaded and unloaded shipments while ensuring proper handling of merchandise.
- Maintained accurate records of incoming and outgoing shipments for tracking purposes.
- Conducted regular inventory checks to monitor stock levels and availability.
- Organized stock in designated areas to maintain a clean and efficient workspace.
- Collaborated with team members to streamline workflow and enhance productivity.
- Assisted in training new employees on safety protocols and operational procedures.
Education
High School Diploma -
Petersburg High School
Petersburg, WV04-2020
Skills
- Patient care
- Daily living assistance
- Patient monitoring
- Infection control
- EPIC charting
- Safety protocol adherence
- Behavioral management
- Interdisciplinary collaboration
- Effective communication
- Team collaboration
- Teamwork skills
- Time management
- Compassionate care
- Conflict resolution
- Trustworthy companion
- Reliable team player
Timeline
CNA
Brownsburg Meadows
10.2025 - Current
Behavior Technician
ladoga recovery center
07.2023 - 10.2025
Warehouse Worker
Amazon
01.2021 - 07.2023
High School Diploma -
Petersburg High School