Rachel Anderson
Augusta,GA
Summary
I am a friendly and dependable hospitality worker with several years of experience in fast-paced environments. I enjoy connecting with people, providing great service, and making sure guests feel comfortable and taken care of! I value being a dependable team member and always make safety and awareness a priority. I look forward to bringing these skills into a new work environment and continuing to grow in my career.
Overview
5
5
years of professional experience
Work History
Waitress
Brink's Tavern
North Augusta, SC
12.2025 - Current
- Greeted and seated customers, ensuring a welcoming atmosphere.
- Took and processed customer orders accurately using point-of-sale system; enhancing guest satisfaction
- Assisted in training new staff on service protocols and menu knowledge.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Waitress Trainer
Hammond's Ferry Larder
North Augusta, SC
09.2022 - 12.2025
- Trained new waitstaff on menu knowledge and service standards
- Provided exceptional customer service to enhance dining experiences and foster guest loyalty.
- Managed multiple tables efficiently while ensuring timely order delivery and customer satisfaction.
- Collaborated with kitchen staff to ensure accurate food preparation and adherence to quality standards.
Hotel Waiter
Augusta Marriott at the Convention Center
Augusta, GA
06.2021 - 06.2022
- Provided attentive, personalized service to hotel guests in a fast-paced hospitality environment.
- Welcomed guests, took food and beverage orders, and ensured accurate and timely delivery.
- Maintained a high standard of professionalism and hospitality while accommodating guest requests and resolving concerns.
Education
Associate of Applied Science - Marketing
Augusta Technical College
Augusta, GA05-2024
Skills
- Customer service
- Guest relations & Hospitality
- Conflict resolution
- Problem solving
- Teamwork
Timeline
Waitress
Brink's Tavern
12.2025 - Current
Waitress Trainer
Hammond's Ferry Larder
09.2022 - 12.2025
Hotel Waiter
Augusta Marriott at the Convention Center
06.2021 - 06.2022
Associate of Applied Science - Marketing
Augusta Technical College